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What is UserJot?

UserJot streamlines the gathering of customer insights from diverse channels like Slack chats, support inquiries, emails, and spreadsheets, organizing them into boards that can be designated as either public or private, which facilitates voting, discussions, and collective prioritization by users and team members alike. With its smart grouping feature, the platform efficiently categorizes similar requests, while the voting metrics reveal trends in feature preferences, providing engineering teams with valuable direction on upcoming developments. Moreover, it produces a dynamic public roadmap that updates as ideas are refined and generates synchronized changelogs that keep users informed of new feature releases, effectively closing the feedback loop. UserJot also enables anonymous guest submissions, features a straightforward setup process that does not require credit card details, and simplifies the management of boards, votes, and discussions without necessitating manual effort. By merging the functions of feedback collection, prioritization, roadmap development, and release communication into one intuitive interface, UserJot empowers SaaS product teams to make well-informed choices, speed up feature deployment, and reduce customer churn. In addition, this all-encompassing platform fosters improved collaboration among team members, ensuring every perspective is acknowledged in the product development journey while driving innovation.

What is ProductLift?

An innovative and versatile tool designed for feedback collection, roadmaps, and changelogs specifically for SaaS applications fosters collaboration with users, enabling them to upvote, prioritize, strategize, and announce new features. By gathering feedback from multiple sources into a single, organized hub, you ensure that valuable insights are not missed. Leverage voting mechanisms to collect critical information regarding potential features, while also encouraging discussions to better understand user challenges and needs. Visually arrange features based on customer-driven data alongside your insights, allowing you to identify which offerings are most vital to your audience. Convert your ideas and top-ranked features into a clear and structured product roadmap, while keeping users updated on new changes and enhancements, which can significantly enhance feature adoption from the beginning. Actively listen to your users, empowering them to submit feature requests or support existing ones, while automating the creation of a unique, non-duplicative request list. Transition from using spreadsheets to a holistic platform that centralizes all feature requests, making it easier to track user preferences. With this approach, you can identify which features resonate most with your users and utilize this data for more strategic decision-making. In addition, create a streamlined voting experience for your customers, enabling them to share their preferences effortlessly, enhancing engagement and satisfaction with the development process. Finally, this comprehensive system not only simplifies feedback management but also builds a stronger connection between your team and your user community.

Media

Media

Integrations Supported

Slack
Aha!
Amazon SES
Google Analytics
Google Calendar
Mailgun

Integrations Supported

Slack
Aha!
Amazon SES
Google Analytics
Google Calendar
Mailgun

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserJot

Company Location

United States

Company Website

userjot.com

Company Facts

Organization Name

ProductLift

Company Location

Netherlands

Company Website

www.productlift.dev/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

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