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What is UserWise?

Effortlessly collect, analyze, and refine feedback to enhance customer satisfaction while making informed decisions rooted in data. Our AI technology assesses feedback, sorting it into categories of positive, negative, or neutral. It distills responses into concise summaries, enabling you to conserve time while obtaining vital insights. Furthermore, our AI organizes feedback into distinct categories, promoting efficient management and oversight. You can effectively monitor and track feedback through our AI platform, ensuring data-driven choices are at your fingertips. In addition, our AI brings attention to customer pain points highlighted in the feedback, allowing for a more targeted approach to enhancements. By utilizing these features, businesses can better connect with their audience and significantly improve the quality of their services. Ultimately, this systematic approach not only fosters customer loyalty but also drives continuous growth and innovation within the organization.

What is Syncly?

Syncly Social is an AI-native customer intelligence solution designed for modern, fast-growing brands. It unifies customer feedback from social media, app reviews, surveys, and support tickets into a single source of truth. Automated tagging and sentiment analysis remove the burden of manual data management. Teams can explore customer conversations in real time using advanced search and insight tools. Natural-language querying makes it easy to surface answers without technical expertise. Syncly also enables action through automated workflows and shareable reports. Smart Briefs and cross-analysis reveal deeper relationships between metrics. One-click reporting keeps teams aligned with up-to-date insights. Syncly Social turns messy, fast-moving feedback into structured intelligence. It helps brands move from listening to action with confidence. The result is clearer understanding and faster growth. Syncly empowers teams to build brands customers truly love.

Media

Media

Integrations Supported

Axis LMS
Discord
Front
Gmail
Gong
Grain
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Excel
Opus 2
Salesforce
Slack
SurveyMonkey
Typeform
Zapier
Zendesk

Integrations Supported

Axis LMS
Discord
Front
Gmail
Gong
Grain
HelpDesk
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Excel
Opus 2
Salesforce
Slack
SurveyMonkey
Typeform
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per 1,000 credits
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserWise

Company Website

userwise.tech/

Company Facts

Organization Name

Deep BlueDot

Date Founded

2022

Company Location

United States

Company Website

syncly.app/

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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