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What is UserX?

UserX is an innovative UX analytics platform tailored to deliver insights aimed at fostering growth for mobile app development teams. Our all-encompassing array of tools, such as session recordings, heatmaps, and conversion funnels, equips businesses with the ability to thoroughly comprehend user behavior and make informed, data-driven choices. By utilizing session recordings, you can gain critical insights into how users navigate and interact with your app, facilitating a deeper analysis of their actions. Heatmaps offer a detailed perspective on user interactions across all screens of the application, allowing you to pinpoint which interface elements captivate users and which ones may be neglected. Conversion funnels are instrumental in identifying where users abandon the application process, helping to uncover the factors contributing to churn. Crash replays provide the means to detect and replicate technical issues, expediting the resolution of bugs and enhancing the user experience. With the swift and thorough analytics offered by UserX, businesses can readily discover improvement areas and seize new growth potential. The platform is meticulously crafted to assist brands in understanding user behavior, monitoring key performance metrics, and optimizing overall app functionality, ensuring sustained success and engagement.

What is CleverTap?

CleverTap is a comprehensive platform that combines analytics with customer engagement to tackle retention challenges effectively. Whether your app is in its infancy or boasts millions of monthly active users, it enables you to foster stronger connections with your audience, enhancing customer retention and overall lifetime value. By using CleverTap, brands can streamline their operations by avoiding the complexities and costs associated with managing multiple tools for analysis, segmentation, and user engagement across both mobile and web channels. For apps with over 100,000 monthly active users, CleverTap provides a 14-day trial, allowing for seamless integration and the flexibility to cancel whenever needed. Customer support is easily accessible directly from the dashboard, ensuring that users can receive assistance without any hidden fees or unexpected charges. With over 8,000 brands, such as Domino's, Vodafone, BookMyShow, and Gojek, relying on its scalable solutions, CleverTap has established itself as a trusted partner in the industry. This extensive network showcases the platform's effectiveness in driving user engagement and satisfaction.

Media

Media

Integrations Supported

AppsFlyer
Crashlytics

Integrations Supported

AppsFlyer
AccessOwl
Adjust
Axis LMS
B2Metric
Boltic
BulkSmsMantra
Digia Engage
MSG91
Plivo
Postmark
Refold
Replenit
Segwise
Textlocal
Verloop.io
Verte
Workers by Delos

API Availability

API Availability

Pricing Information

$299 per month
Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days

Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support

Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules

Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans
Free Trial Offered?

Pricing Information

$200/month
Please check Pricing details here - https://clevertap.com/pricing/
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserX

Date Founded

2018

Company Location

United Arab Emirates

Company Website

userx.pro/

Company Facts

Organization Name

CleverTap

Date Founded

2013

Company Location

United States

Company Website

clevertap.com

Categories and Features

Heatmap

Not specified

Mobile App Analytics

Not specified

Session Replay

Not specified

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging

RFM Analysis

Not specified

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