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What is UserX?

UserX is an innovative UX analytics platform tailored to deliver insights aimed at fostering growth for mobile app development teams. Our all-encompassing array of tools, such as session recordings, heatmaps, and conversion funnels, equips businesses with the ability to thoroughly comprehend user behavior and make informed, data-driven choices. By utilizing session recordings, you can gain critical insights into how users navigate and interact with your app, facilitating a deeper analysis of their actions. Heatmaps offer a detailed perspective on user interactions across all screens of the application, allowing you to pinpoint which interface elements captivate users and which ones may be neglected. Conversion funnels are instrumental in identifying where users abandon the application process, helping to uncover the factors contributing to churn. Crash replays provide the means to detect and replicate technical issues, expediting the resolution of bugs and enhancing the user experience. With the swift and thorough analytics offered by UserX, businesses can readily discover improvement areas and seize new growth potential. The platform is meticulously crafted to assist brands in understanding user behavior, monitoring key performance metrics, and optimizing overall app functionality, ensuring sustained success and engagement.

What is Conversion Crimes?

Retailers often grapple with the issue of declining sales, but the key to understanding the root causes lies in seeking insights from real customers who can identify specific problems. This crucial information can be obtained through the straightforward technique of observation, which is available to everyone. Our dedicated team of testing agents will visit your store, documenting their experiences by recording their screens and narrating their thoughts in real-time. Say farewell to uncertainty and trial-and-error methods! By leveraging data collected from actual users, you can identify the pain points that contribute to lost sales. While their honest feedback may be challenging to digest, it provides critical insights that can drive improvement. These genuine users will thoroughly analyze your store, revealing moments of confusion, frustration, or disorientation that highlight significant obstacles in their shopping experience. After their session, we will provide you with the recorded footage, enabling you to fully understand their perspective. By pinpointing and addressing these challenges, you can refine the purchasing process, which in turn can enhance your conversion rates and boost profitability. Acting on this feedback not only elevates the user experience but also has the potential to make a remarkable difference in your overall financial success. Therefore, embracing customer insights is not just beneficial—it's essential for thriving in a competitive retail environment.

Media

Media

Integrations Supported

AppsFlyer
Crashlytics
Firebase
Google Analytics

Integrations Supported

AppsFlyer
Crashlytics
Firebase
Google Analytics

API Availability

Has API

API Availability

Has API

Pricing Information

$299 per month
Free Trial Offered?
Free Version

Pricing Information

$10 per test
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserX

Date Founded

2018

Company Location

United Arab Emirates

Company Website

userx.pro/

Company Facts

Organization Name

Conversion Crimes

Company Website

conversioncrimes.com

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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