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What is UserX?

UserX is an innovative UX analytics platform tailored to deliver insights aimed at fostering growth for mobile app development teams. Our all-encompassing array of tools, such as session recordings, heatmaps, and conversion funnels, equips businesses with the ability to thoroughly comprehend user behavior and make informed, data-driven choices. By utilizing session recordings, you can gain critical insights into how users navigate and interact with your app, facilitating a deeper analysis of their actions. Heatmaps offer a detailed perspective on user interactions across all screens of the application, allowing you to pinpoint which interface elements captivate users and which ones may be neglected. Conversion funnels are instrumental in identifying where users abandon the application process, helping to uncover the factors contributing to churn. Crash replays provide the means to detect and replicate technical issues, expediting the resolution of bugs and enhancing the user experience. With the swift and thorough analytics offered by UserX, businesses can readily discover improvement areas and seize new growth potential. The platform is meticulously crafted to assist brands in understanding user behavior, monitoring key performance metrics, and optimizing overall app functionality, ensuring sustained success and engagement.

What is FullSession?

FullSession is an AI-guided session replay and analytics platform designed to help digital teams find friction, prioritize improvements, and measure the impact of their fixes. The platform brings together session replay, heatmaps, funnel and conversion analysis, error monitoring, alerts, feedback widgets, surveys, and integrations so teams can understand the full user experience from one place. Its Lift AI feature analyzes real user sessions and turns them into a prioritized list of opportunities tied to business goals. Instead of forcing teams to debate opinions or dig through disconnected dashboards, FullSession shows which issues are likely to affect conversion, activation, onboarding, checkout, or other key outcomes. Session replay lets teams watch full user journeys and understand the behavior behind drop-offs, failed conversions, and confusing experiences. Funnels and conversion tools help identify which steps are leaking revenue and allow users to click into the sessions behind each metric. Heatmaps reveal clicks, movement, scroll depth, attention hotspots, dead zones, and underperforming calls to action across desktop and mobile experiences. Errors and alerts help engineering and QA teams connect frontend or backend issues to impacted users, console details, network context, and the exact replay needed for faster debugging. Feedback tools capture user comments at the moment of friction and connect those comments to behavioral evidence for clearer prioritization. FullSession also integrates with CRM, support, analytics, experimentation, and workflow tools so teams can attach session context to customer profiles or trigger workflows when key events happen. With privacy-friendly recording, sensitive data masking, element blocking, access controls, and support for GDPR, CCPA, and PCI-conscious workflows, FullSession helps organizations optimize user experiences while maintaining strong data protection.

Media

Media

Integrations Supported

AppsFlyer
Crashlytics
Firebase
Google Analytics

Integrations Supported

Axis LMS
Intercom
Jira
Model Context Protocol (MCP)
Segment
Shopify
Wix
WordPress

API Availability

API Availability

Pricing Information

$299 per month
Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days

Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support

Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules

Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans
Free Trial Offered?

Pricing Information

Free
Free forever $0 (500 sessions/mo), Growth from $49/mo (10,000 sessions), Professional from $349/mo (100,000 sessions, includes Lift AI), Enterprise custom; 14-day trial and 20% annual discount on paid plans
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

UserX

Date Founded

2018

Company Location

United Arab Emirates

Company Website

userx.pro/

Company Facts

Organization Name

FullSession

Date Founded

2020

Company Location

United States

Company Website

www.fullsession.io

Categories and Features

Heatmap

Not specified

Mobile App Analytics

Not specified

Session Replay

Not specified

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Heatmap

Not specified

Session Replay

Not specified

User Research

Not specified

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