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What is UserX?
UserX is an innovative UX analytics platform tailored to deliver insights aimed at fostering growth for mobile app development teams. Our all-encompassing array of tools, such as session recordings, heatmaps, and conversion funnels, equips businesses with the ability to thoroughly comprehend user behavior and make informed, data-driven choices.
By utilizing session recordings, you can gain critical insights into how users navigate and interact with your app, facilitating a deeper analysis of their actions.
Heatmaps offer a detailed perspective on user interactions across all screens of the application, allowing you to pinpoint which interface elements captivate users and which ones may be neglected.
Conversion funnels are instrumental in identifying where users abandon the application process, helping to uncover the factors contributing to churn.
Crash replays provide the means to detect and replicate technical issues, expediting the resolution of bugs and enhancing the user experience.
With the swift and thorough analytics offered by UserX, businesses can readily discover improvement areas and seize new growth potential. The platform is meticulously crafted to assist brands in understanding user behavior, monitoring key performance metrics, and optimizing overall app functionality, ensuring sustained success and engagement.
What is Sprig?
Enhance your product experience by transcending basic analytics and swiftly tapping into user insights. Collect essential feedback from specific user demographics by examining their characteristics and interactions with your product. Leverage the all-encompassing Sprig platform to attain a profound understanding of user viewpoints throughout the complete product development process. Capture video snippets of user sessions along with their immediate feedback within the product interface. Take proactive measures to identify and fix pain points in vital user pathways before they evolve into major challenges. Uncover the likes and dislikes of your most active users, along with their recommendations for future enhancements. Additionally, observe behavioral patterns that could lead to user churn and formulate effective strategies to counteract them. By comprehending these aspects, you can craft a more personalized experience that maintains user engagement and satisfaction, ultimately fostering long-term loyalty. In doing so, you will not only enhance user retention but also drive continuous improvement in your product offerings.
Integrations Supported
Amplitude
AppsFlyer
CleverX
Crashlytics
Figma
Firebase
Google Analytics
LaunchDarkly
Mixpanel
Neyox
Integrations Supported
Amplitude
AppsFlyer
CleverX
Crashlytics
Figma
Firebase
Google Analytics
LaunchDarkly
Mixpanel
Neyox
API Availability
Has API
API Availability
Has API
Pricing Information
$299 per month
Free Trial Offered?
Free Version
Pricing Information
$175 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
UserX
Date Founded
2018
Company Location
United Arab Emirates
Company Website
userx.pro/
Company Facts
Organization Name
Sprig
Date Founded
2018
Company Location
United States
Company Website
sprig.com
Categories and Features
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics
Mobile App Analytics
A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Categories and Features
Product Analytics
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video