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What is UserX?

UserX is an innovative UX analytics platform tailored to deliver insights aimed at fostering growth for mobile app development teams. Our all-encompassing array of tools, such as session recordings, heatmaps, and conversion funnels, equips businesses with the ability to thoroughly comprehend user behavior and make informed, data-driven choices. By utilizing session recordings, you can gain critical insights into how users navigate and interact with your app, facilitating a deeper analysis of their actions. Heatmaps offer a detailed perspective on user interactions across all screens of the application, allowing you to pinpoint which interface elements captivate users and which ones may be neglected. Conversion funnels are instrumental in identifying where users abandon the application process, helping to uncover the factors contributing to churn. Crash replays provide the means to detect and replicate technical issues, expediting the resolution of bugs and enhancing the user experience. With the swift and thorough analytics offered by UserX, businesses can readily discover improvement areas and seize new growth potential. The platform is meticulously crafted to assist brands in understanding user behavior, monitoring key performance metrics, and optimizing overall app functionality, ensuring sustained success and engagement.

What is UXCloud?

UXCloud facilitates remote usability testing that is moderated, featuring MP4 recording, screen sharing, and a fully integrated cloud platform. It enables testing for websites and software across any desktop operating system, while also supporting mobile app testing on both Android and iOS devices. Remote observers have the ability to securely participate in sessions using either desktop computers or mobile gadgets. Participants can engage in chat with fellow observers and jot down important notes during the sessions. Additionally, users can save MP4 session recordings directly to the cloud, create downloadable MP4 highlight clips, and export design concepts along with notes into an Excel spreadsheet for easy access and organization. This comprehensive tool enhances collaboration and improves the overall testing experience.

Media

Media

Integrations Supported

AppsFlyer
Crashlytics
Firebase
Google Analytics

Integrations Supported

API Availability

API Availability

Pricing Information

$299 per month
Free Trial Plan: - 100 000 monthly session recordings - 2 user licenses - 2 apps - free for 14 days

Starter Plan: - 100 000 monthly session recordings - 5 user licenses - 2 apps - Priority support

Premium Plan: - 250 000 monthly session recordings - 10 user licenses - 5 apps - Sampling / Recording rules

Enterprise Plan: - Unlimited session recordings - Customer Success Manager - Analytic Consultations - Contact UserX for providing details and custom plans
Free Trial Offered?

Pricing Information

$0.10/minute
.10 cents/minute for researcher and participant
.05 cents/minute for each additional observer
.01 cent/MB storage after one week
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

UserX

Date Founded

2018

Company Location

United Arab Emirates

Company Website

userx.pro/

Company Facts

Organization Name

Ovo Studios

Company Location

United States

Company Website

www.uxcloud.us

Categories and Features

Heatmap

Not specified

Mobile App Analytics

Not specified

Session Replay

Not specified

Usability Testing

Not specified

User Research

Not specified

UX

For Mobile
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

UX

For Mobile
For Websites
Screen Activity Recording
Usability Testing
User Research

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