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What is Usetiful?

Enhancing digital adoption can occur without requiring coding expertise, allowing users to effectively engage with digital applications. This results in customers being able to access your product more efficiently. Our Digital Adoption Platform (DAP) improves digital tools by introducing a customizable interface that facilitates customer onboarding, self-service, and feature adoption. With the help of interactive walkthroughs, you can lead users to their moments of realization. By offering proactive support and addressing potential issues before they escalate, your customers will encounter fewer obstacles. New team members can seamlessly connect with any digital resource. Keeping remote employees engaged is vital, and utilizing interactive product demonstrations alongside product-led selling strategies can significantly boost your sales efforts. Usetiful's product tours and onboarding checklists serve as excellent resources for new users or employees navigating any digital tool. They can navigate the platform with approachable, step-by-step assistance, enhancing their understanding and experience. Additionally, an Assistant that responds to customer FAQs for your customer success team can greatly streamline operations, allowing staff to focus on more complex tasks. This comprehensive approach not only improves user experience but also drives overall business efficiency.

What is ClickLearn?

ClickLearn makes it easier to navigate intricate business procedures by utilizing widely-used software. You are able to generate educational content in various formats and languages, which can be effortlessly published to a 24/7 accessible learning portal with a single click. A narrated video guide is available to walk you through the entire process in your chosen language. Challenge your understanding with an interactive simulation of your workplace, allowing you to assess your skills without any assistance. This immersive simulation provides a clear, step-by-step guide through the tasks at hand. The guide features precisely cropped screenshots to enhance clarity and comprehension. When you find yourself confused or in need of assistance with a process, ClickLearn Assist serves as an invaluable resource, helping you navigate new tasks in the live system without fear of making errors. Additionally, all your educational materials can be easily auto-translated with just one click, ensuring accessibility for everyone involved. This seamless integration of learning tools fosters a more effective training environment for all users.

Media

Media

Integrations Supported

Angular
JavaScript
React

Integrations Supported

Acumatica Cloud ERP
Dynamics 365 Customer Service
IFS
IFS Cloud
IFS Maintenix
JD Edwards EnterpriseOne
MYOB Acumatica
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft Power Platform
Microsoft Word
Oracle APEX
SAP Cloud Platform
SAP NetWeaver
Salesforce Agentforce

API Availability

API Availability

Has API

Pricing Information

€39 per month
Assist-based and MAU-based
Free Version
Free Trial Offered?

Pricing Information

6.350$ pr. year
The monthly price per company is dependent on the number of platforms, editions, authors, and users.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Usetiful

Date Founded

2018

Company Location

Estonia

Company Website

www.usetiful.com

Company Facts

Organization Name

ClickLearn

Date Founded

2009

Company Location

Denmark

Company Website

www.clicklearn.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

Digital Adoption Platforms

Content Creation
Contextual Guidance
Data Validation
In-App Training
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Software Documentation

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Multiple Formats Support
WYSIWIG Editor
Webhooks

Work Instructions

Branding & Style Sheets
Content Management System
Drag and Drop
Employee Feedback
Media Editor
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control

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