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What is Usetiful?

Enhancing digital adoption can occur without requiring coding expertise, allowing users to effectively engage with digital applications. This results in customers being able to access your product more efficiently. Our Digital Adoption Platform (DAP) improves digital tools by introducing a customizable interface that facilitates customer onboarding, self-service, and feature adoption. With the help of interactive walkthroughs, you can lead users to their moments of realization. By offering proactive support and addressing potential issues before they escalate, your customers will encounter fewer obstacles. New team members can seamlessly connect with any digital resource. Keeping remote employees engaged is vital, and utilizing interactive product demonstrations alongside product-led selling strategies can significantly boost your sales efforts. Usetiful's product tours and onboarding checklists serve as excellent resources for new users or employees navigating any digital tool. They can navigate the platform with approachable, step-by-step assistance, enhancing their understanding and experience. Additionally, an Assistant that responds to customer FAQs for your customer success team can greatly streamline operations, allowing staff to focus on more complex tasks. This comprehensive approach not only improves user experience but also drives overall business efficiency.

What is Cueston?

Cueston is a web-based digital adoption platform tailored for SaaS teams, designed to help users effectively navigate their products while monitoring engagement levels. By simply adding a code snippet to their site, product development, growth, and customer success teams can easily create and implement product tours, tooltips, contextual banners, onboarding checklists, surveys, NPS prompts, and feature announcements through a user-friendly visual editor. The platform's audience and page targeting functionalities allow for personalized guidance based on the unique context of each user, while its analytics, funnels, and experimental tools provide comprehensive insights into user engagement and outcomes. Moreover, Cueston includes a help hub featuring an in-app AI assistant to respond to questions drawn from linked documentation. The hosted MCP server and REST API empower teams to create and manage guidance within a Cueston workspace, ensuring seamless collaboration with compatible AI clients. Specifically designed for web applications, the platform enables the development of unique guides without the need for coding skills, thus broadening accessibility for a variety of users. This all-encompassing strategy not only improves the user experience but also fosters increased adoption and satisfaction with the product, leading to a more engaged and loyal customer base. By addressing the needs of both users and teams, Cueston solidifies its role as an essential tool in the digital adoption landscape.

Media

Media

Integrations Supported

Angular
JavaScript
React
React Native
Trace

Integrations Supported

ChatGPT
Claude
Claude Code
Codex CLI
Cursor
Model Context Protocol (MCP)
Segment
Visual Studio Code

API Availability

API Availability

Has API

Pricing Information

€39 per month
Assist-based and MAU-based
Free Version
Free Trial Offered?

Pricing Information

$39/month
Starter is $99 per month billed yearly and includes 2 workspaces, up to 15 active guides, and up to 5,000 monthly active users. Growth is $199 per month billed yearly and includes 5 workspaces, unlimited active guides, and up to 50,000 monthly active users. A free plan includes 1 workspace, up to 3 active guides, and up to 500 monthly active users.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS
Chromebook

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Usetiful

Date Founded

2018

Company Location

Estonia

Company Website

www.usetiful.com

Company Facts

Organization Name

Cueston

Date Founded

2025

Company Location

Poland

Company Website

cueston.com

Categories and Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Categories and Features

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