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What is Usetiful?
Enhancing digital adoption can occur without requiring coding expertise, allowing users to effectively engage with digital applications. This results in customers being able to access your product more efficiently. Our Digital Adoption Platform (DAP) improves digital tools by introducing a customizable interface that facilitates customer onboarding, self-service, and feature adoption. With the help of interactive walkthroughs, you can lead users to their moments of realization. By offering proactive support and addressing potential issues before they escalate, your customers will encounter fewer obstacles. New team members can seamlessly connect with any digital resource. Keeping remote employees engaged is vital, and utilizing interactive product demonstrations alongside product-led selling strategies can significantly boost your sales efforts. Usetiful's product tours and onboarding checklists serve as excellent resources for new users or employees navigating any digital tool. They can navigate the platform with approachable, step-by-step assistance, enhancing their understanding and experience. Additionally, an Assistant that responds to customer FAQs for your customer success team can greatly streamline operations, allowing staff to focus on more complex tasks. This comprehensive approach not only improves user experience but also drives overall business efficiency.
What is Eyelet?
Eyelet provides a swift and intuitive solution for creating effective product tours, surveys, and in-app notifications without requiring any coding expertise. This no-code platform significantly boosts user engagement by enabling the development of visually appealing onboarding tutorials that accelerate user activation. It also allows you to showcase new features through in-app notifications and engaging hotspots, ensuring a smooth onboarding experience. By simplifying complex onboarding tasks into digestible steps, you can greatly enhance user satisfaction and retention rates. Moreover, employees can take advantage of on-screen tutorials that assist them in navigating and utilizing various software effectively. In addition, Eyelet plays a crucial role in transforming trial users into paying customers by offering interactive guides that walk new users through important initial actions. This simplification of the onboarding process not only reduces the time it takes for users to appreciate your product’s value but also fosters a deeper understanding of its features. Eyelet further optimizes the feedback collection process, enabling you to assess user sentiment through NPS surveys or customized bots tailored to your specific needs, which supports data-driven improvements for your product. Finally, it alleviates customer concerns by providing contextual product guides that deliver timely support whenever needed, ensuring a more satisfying user experience.
Integrations Supported
Angular
JavaScript
React
React Native
Trace
API Availability
Has API
API Availability
Has API
Pricing Information
€39 per month
Free Trial Offered?
Free Version
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Usetiful
Date Founded
2018
Company Location
Estonia
Company Website
www.usetiful.com
Company Facts
Organization Name
Eyelet
Company Location
Romania
Company Website
eyelet.io
Categories and Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Categories and Features
Digital Adoption Platforms
Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding