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What is Ushahidi?

It is essential for governments to uphold rigorous governance standards that ensure fair and transparent electoral systems. Furthermore, providing assistance to communities affected by conflicts, natural disasters, and humanitarian emergencies is equally important. Protecting human rights amidst crises and discrimination is a pressing priority that cannot be overlooked. The Ushahidi platform serves as a valuable tool for communities, enabling them to transform data into actionable insights through a user-friendly crowdsourcing and mapping interface. By streamlining the collection, management, and analysis of crowdsourced information, Ushahidi empowers a wide range of stakeholders—including individuals, community groups, government agencies, activists, and other organizations—to effect meaningful change. We also offer technological assistance and expertise to those organizations and communities aligned with our mission. As these diverse voices are amplified, the efficacy of various organizations is improved, which in turn leads to greater social impact. This collaborative approach not only strengthens community resilience but also nurtures partnerships among different groups striving for shared objectives, ultimately fostering a more cohesive society. By working together, we can ensure that the needs of vulnerable populations are addressed more effectively.

What is GovMetric?

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Free
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ushahidi

Date Founded

2008

Company Location

Kenya

Company Website

www.ushahidi.com

Company Facts

Organization Name

GovMetric

Company Location

United Kingdom

Company Website

www.govmetric.com

Categories and Features

Citizen Engagement

Not specified

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

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