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What is Utilibill?
What is Cadebill?
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Company Facts
Organization Name
Utilibill
Date Founded
2005
Company Location
Australia
Company Website
utilibill.com.au
Company Facts
Organization Name
MCL Systems
Date Founded
1991
Company Location
United States
Company Website
www.cadebill.com
Categories and Features
Billing and Provisioning
Energy Management
Government
Utility Billing
Categories and Features
Billing and Provisioning
Cadebill offers a diverse array of software solutions tailored for Billing and Provisioning across sectors such as telecommunications, utilities, UCaaS, cloud/data centers, and Internet Service Providers. The Cadebill Billing system features a comprehensive product catalog that enables quick configuration of products, packages, and parameters. Its rating engine supports a variety of flexible billing models, including both recurring and usage-based billing, as well as discount management. Additionally, Cadebill provides numerous integrated modules, including financial accounting, taxation, customer relationship management (CRM), configure-price-quote (CPQ), order management, a mediation platform for call processing, a customer portal, payment solutions, and workflow management. The Cadebill Service Delivery Platform (SDP) facilitates integrated billing and order management for service provisioning across any provider or platform through robust APIs. SDP includes a suite of pre-built, readily implementable solutions suited for various service providers. It effectively manages and tracks various provisioning tasks, including new requests, changes, tasks, incidents, and problem resolution, all orchestrated by a sophisticated workflow engine.
OSS/BSS
Cadebill provides an all-encompassing and precise billing solution tailored for telecom, internet, utility, and data center operations, effectively handling activities with revenues reaching billions. Key functionalities include: - **Product Catalog**: Quickly configure and introduce products to the system. - **Rating Engine**: Design both straightforward and intricate rating systems accommodating various parameters for recurring or usage-based billing, one-time fees, discounts, promotional offers, and contractual discounts. - **Contract Management**: Efficiently oversee customer service agreements. - **Taxation**: Seamless integration with SureTax, Avalara, and Vertex for tax calculations, ensuring compliant invoicing and tax payments. - **Customer Portal**: An interface for end-users to view and pay invoices, as well as access their financial records. - **Payment Gateway**: Supports credit/debit/ACH transactions for immediate payments or automated billing. - **Financial Accounting**: Built-in financial accounting features, with optional integration to other financial systems. - **API and Integration**: Robust API capabilities for linking Cadebill with both internal and external platforms. - **User Management and Security**: Highly regulated security measures at the user level to safeguard data.
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Recurring Billing
Telecommunications and internet service billing has transitioned from a pay-per-use model to a fixed-price subscription framework. Cadebill offers a diverse range of templates for setting up recurring billing based on the following criteria: - **Billing Frequency:** Options include daily, weekly, bi-monthly, monthly, quarterly, and yearly intervals. - **Pricing Structure:** Recurring fees can differ based on promotional or trial periods, as well as tiered rates that apply to various phases of the contract. Billing can be done either in advance or in arrears. - **Bundles:** Users can create packages that encompass multiple products, each with its own recurring fees, or have a single recurring charge for the entire package. - **Usage Limits:** The recurring fee may impose restrictions on usage for the specified term, with additional charges applied to any overage based on usage rates. - **Contract Length:** The recurring fees may fluctuate depending on the length of the contract, and contracts that reach their expiration will automatically transition to non-contracted pricing. - **Early Termination Fees:** There is a provision to impose full or partial recurring charges for clients who terminate their contracts prematurely.
Telecom Billing
Cadebill provides an all-encompassing and precise billing solution tailored for telecommunications, internet service providers, utilities, and data center operations, adept at handling billions in revenue. Key features include: - **Product Catalog**: Quickly configure and launch new products. - **Rating Engine**: Design flexible rating frameworks accommodating a wide range of parameters for recurring or usage-based billing, one-time fees, discounts, promotional offers, and contract-specific discounts. - **Contract Management**: Streamline the oversight of customer service agreements. - **Tax Management**: Seamless integration with platforms like SureTax, Avalara, and Vertex for automatic tax calculations and compliance with regulatory tax submissions. - **Customer Portal**: A user-friendly interface for customers to view and settle invoices, as well as access their financial records. - **Payment Gateway**: Facilitate credit, debit, and ACH transactions, available for immediate payments or recurring billing. - **Financial Accounting**: Built-in accounting capabilities that can be optionally connected to other financial systems. - **API and Integration**: Robust API support for connecting Cadebill with various external systems. - **User and Security Management**: Stringent user-level security controls to protect sensitive data.
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Utility Billing
Our platform boasts a range of essential features: - A versatile billing solution that consolidates charges for Electric, Water, Internet, Sewage, Heat Recovery, Steam, well water, and Trash collection, all presented in a single invoice. - Advanced Automated Meter Reading (AMR) capabilities, allowing for the import of meter readings and seamless integration with various metering systems. A dedicated mobile app facilitates field readings, complete with robust error handling mechanisms and mathematical functions to accurately calculate monthly consumption. - Geographic Information System (GIS) integration, compatible with ESRI and mPower GIS Mapping tools. - Support for unlimited billing cycles, a minimum billing logic, and the option to incorporate non-utility charges and credits, such as assistance repayments, rebates, and service upgrades. Features also include late fee assessments and early payment discounts. - A customer portal that includes a payment gateway for online bill settlements, access to payment history, and ledger details. Additionally, a mobile application is available for end users, along with printing and mailing services. - Comprehensive financial accounting and compatibility with other systems, including MUNIS. - User-level security settings that dictate what information users can view, edit, and their transaction authority limits. All customer data is protected through full encryption.
Workflow Management
Introducing "Ganges," a patented workflow engine that empowers users with customizable workflow and Business Process Management (BPM) functionalities for various tasks, including sales order management, Configure, Price, Quote (CPQ), order processing, service provisioning, issue tracking, and task management. With an intuitive visual process designer, users can swiftly create workflow processes, incorporating conditional pathways, setting up email notifications, scheduling reminders for pending tasks, and seamlessly interacting with external systems through APIs with minimal or no coding required. The platform features sophisticated search capabilities, allowing users to delve into the archives of previous tickets and leverage them as a valuable knowledge resource. User-specific security settings determine what information users can access, modify, or execute within particular processes and stages. Provisioning tasks—including New Requests, Change Requests, Tasks, Incidents, and Problems—are meticulously managed, monitored, and finalized through the workflow engine. When integrated with Cadebill modules, Ganges maximizes productivity and delivers exceptional value across all operational aspects.