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DialedInDialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerIDâ„¢, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.
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Enterprise BotOur advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.
What is V-OS Virtual Secure Element?
V-OS embodies the core patented technology from V-Key, serving as a virtual secure element that creates a secure sandbox within native mobile applications on both iOS and Android platforms. This innovative technology provides a safeguarded environment for data storage and cryptographic operations, effectively isolating these processes from the primary application functionalities. In this presentation, we will delve into a comprehensive overview of the V-OS technology and its fundamental principles. By integrating V-OS as the security foundation for your mobile app, organizations can develop a wide range of solutions that ensure security, reliability, scalability, and alignment with specific business needs. Furthermore, V-OS includes sophisticated tamper detection and responsive mechanisms, features a patented cryptographic virtual machine, and adheres to industry standards such as FIPS 140-2 Level 1 and Common Criteria EAL3+. This technology not only lowers total ownership costs but also accelerates market readiness through effortless over-the-air updates. Additionally, it provides a versatile and extensible SDK framework, enabling companies to move away from costly hardware dependencies. Ultimately, V-OS allows organizations to pursue innovation with confidence and security in the rapidly evolving digital environment, paving the way for future advancements in technology.
What is DexProtector?
DexProtector provides swift protection for apps on both iOS and Android, defending against a range of static and dynamic risks. As a prominent figure in the realm of application and SDK security, it has achieved over ten billion installations globally. The approach taken by DexProtector for safeguarding applications is both unique and highly effective. Its native Runtime Application Self Protection (RASP) engine operates at a fundamental system level within the app, allowing it to interact directly with aspects of the operating system. This deep-level integration enables effective management of critical processes, thus securing the most sensitive parts of your applications and libraries. By employing multiple layers of protection, DexProtector creates a strong defense around your vital code and assets, greatly increasing your applications' ability to withstand real-time threats. The seamless integration into your CI/CD pipeline requires no additional coding, making it notably user-friendly. Moreover, it ensures the security of communication channels with servers, establishing a strong protective barrier between your application and the operating system. In summary, DexProtector adeptly safeguards your applications from various threats, providing a comprehensive level of security in a constantly changing digital environment, while also enhancing user confidence in the safety of their data and interactions.
Integrations Supported
Android Studio
Apache Cordova
Azure Pipelines
Bitrise
BlackBerry 10
C
C#
C++
Firebase
Google Search Console
Integrations Supported
Android Studio
Apache Cordova
Azure Pipelines
Bitrise
BlackBerry 10
C
C#
C++
Firebase
Google Search Console
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
V-KEY
Date Founded
2011
Company Location
United States
Company Website
www.v-key.com/products/v-os-virtual-secure-element/
Company Facts
Organization Name
Licel
Date Founded
2011
Company Location
United States
Company Website
licelus.com/products/dexprotector