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What is V2verify?

We have developed a Voice Biometric system that can confirm a person's identity within a mere two seconds of natural speech, functioning seamlessly across multiple platforms such as mobile, web, face-to-face interactions, and phone calls. The conventional use of passwords is increasingly recognized as insufficient for protecting identity and access, given their vulnerability to various security threats. One significant issue is cross-channel hacking, where an attacker masquerades as a legitimate user to trick agents into revealing sensitive information, creating a daunting challenge for service centers everywhere. By employing V2verify for both the authentication and authorization stages, we successfully prevent potential account compromises by cybercriminals. The swift authentication process and impressive success rates of V2 not only enhance the efficiency of the Interactive Voice Response (IVR) system but also strengthen security protocols. This improvement leads to a notable decrease in cost-per-call metrics, all accomplished without the need for any upfront capital expenditures. As a result, organizations can achieve a dual benefit of increased security alongside enhanced operational effectiveness, making V2verify an invaluable asset in today’s digital landscape. In a world where security threats are constantly evolving, our solution serves as a proactive measure to ensure safety and streamline user experiences.

What is Armour365?

Gnani.ai has introduced Armour365, an advanced voice biometrics system designed to combat fraud, enhance customer satisfaction (CSAT), and reduce operational costs. This platform boasts a state-of-the-art fraud detection engine capable of recognizing diverse threats such as anti-spoofing, synthetic, and replay attacks. It supports both active and passive biometric techniques, requiring less than a second of voice input for efficient authentication. Moreover, the system features dynamic passphrase capabilities, is adaptable to multiple languages and text variations, and integrates smoothly across different communication channels. The benefits include a reduction in average handling time exceeding 60 seconds, an impressive 80% improvement in fraud detection rates, and a notable surge of over 30% in customer satisfaction scores. In addition to these advantages, Armour365 serves as a holistic solution for businesses aiming to enhance their security protocols while simultaneously elevating the customer experience. With its innovative approach, this platform is set to redefine how organizations handle voice authentication and fraud prevention.

Media

Media

Integrations Supported

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

Integrations Supported

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

V2verify

Date Founded

2016

Company Location

United States

Company Website

www.v2verify.com

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/voice-biometrics/

Categories and Features

Categories and Features

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