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What is V7 Service Advisor EX?

Enhance the efficiency of managing technicians, dispatching, and scheduling tasks. The interface is similar to Microsoft Office, which promotes easy navigation. It includes built-in texting and emailing functions for effective communication in the field. Proposals can be created and sent directly to clients without hassle. The platform offers detailed reports, complete with charts and graphs for improved analysis. It integrates well with Microsoft Office Outlook and operates smoothly with the wizard in the Pro version. Furthermore, it is compatible with all versions of Windows, both 32-bit and 64-bit, making it accessible to a wide range of users. This flexibility not only boosts productivity but also fosters better collaboration among team members. Overall, the system is designed to streamline workflow and facilitate communication effectively.

What is Explorer Shafers?

Shafers optimizes every element of your business operations, such as dispatching, procurement, payroll, and financial management, enhancing their efficiency and ease of use. Our service management solution brings all your critical data together in one place, enabling you to focus on what really matters for your business. With mobile invoicing capabilities, there’s no need to wait for payments; technicians can create invoices on-site, collect credit card details, and securely transmit payments to the back office without delay. In contrast to many software firms that rely on outsourced support, Explorer takes pride in having an in-house support team of seasoned experts who understand both the software and the Service Industry intimately. We provide assistance across all North American time zones, and our maintenance clients enjoy free software updates, guaranteeing they always have the latest features and improvements. By accelerating your response to customer inquiries and streamlining the process, you can significantly cut down on wait times and reduce frustration for both you and your clients. Our dedication to outstanding service is geared towards empowering your team and enhancing the quality of your customer interactions, ultimately fostering stronger relationships with your clientele. This comprehensive approach not only boosts operational efficiency but also positions your business for long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

Windows

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

V7 Software Development

Company Website

v7software.com

Company Facts

Organization Name

Explorer Software Shafers

Company Location

Canada

Company Website

shafers.com

Categories and Features

HVAC

Customer Database
Dispatch Management
Inventory Control
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Contract Management
Customer Database
Inventory Control
Scheduling
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

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