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What is VEEUE?

VEEUE is a comprehensive PaaS solution tailored for medium to large enterprises, adept at overseeing and controlling every circuit and device within their infrastructure. Built on a foundation of renowned platforms such as ServiceNow®, Zenoss®, LogicMonitor®, and Sisense, VEEUE operates independently from any carrier or manufacturer, delivering exceptional visibility through a unified interface accessible from anywhere globally. Backed by a US-based Network Operations Center (NOC), VEEUE provides round-the-clock support every day of the year. The platform aggregates data from over 250 manufacturers and various systems, utilizing standard APIs and protocols like SNMP, WinRM, and SSH for effective communication. VEEUE™ intelligently correlates information from your operational environment, presenting straightforward visual representations of interconnected components and the services they underpin. With a single, intuitive dashboard, users can monitor the status of all IT services and forecast potential impacts from outages or significant events. VEEUE™ stands as a fully managed service solution, crafted to streamline the often intricate landscape of IT management while enhancing operational efficiency. This innovation not only simplifies oversight but also empowers organizations to respond proactively to potential disruptions.

What is Naverisk RMM & PSA?

Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.

Media

Media

Integrations Supported

Cisco Meraki
Dell EMC Flash Storage
Ericsson NetCloud Service
LogicMonitor
Microsoft 365
Microsoft Teams
ServiceNow
Sisense
VMware Cloud
XenServer
Zenoss

Integrations Supported

ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad
ScalePad Lifecycle Manager
Splashtop Remote Support
Xero
e-automate

API Availability

API Availability

Pricing Information

$5.29 MRR
Per Circuit Ping - Up/Down Additional options for fully managed available.

Pricing Information

$110 per month

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ADCom Solutions

Date Founded

1985

Company Location

United States

Company Website

www.adcomsolutions.com

Company Facts

Organization Name

Naverisk

Date Founded

2007

Company Location

New Zealand

Company Website

www.naverisk.com

Categories and Features

Cloud Monitoring

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
Patch Management
Remote Access
Scheduling
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

SNMP Monitoring

Not specified

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Recurring Issues
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Ticket Management

ITSM

Availability Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Resource Management
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Project Management
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Surveys & Feedback

RMM

Not specified

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

SNMP Monitoring

Not specified

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