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What is VEMT Experience & Loyalty Cloud?

Our SaaS platform provides over 70 Customer Experience Flows tailored for CRM and Marketing, specifically designed for mid-sized businesses and larger enterprises. We enable you to maximize revenue at every stage of your customer journey, ensuring that you can act swiftly without relying on IT or Implementation Partners to enhance your marketing efforts. With features like Audience Management, Engagement Programs, referral initiatives, Loyalty Programs, Discount Schemes, VIP Clubs, and Advocacy Engines, your marketing toolbox is comprehensive. Additionally, you can implement Look at-Me Programs and much more, all of which will significantly elevate the satisfaction levels of your customers. Experience the advantage of optimized customer service and stay ahead of your competition.

What is Duel?

Duel has developed a groundbreaking strategy and technology that enables mission-driven brands to encourage organic growth through advocacy and word-of-mouth promotion. Committed to collaborating with enterprises that value societal and environmental responsibility more than straightforward profit, Duel aims to simplify the intricacies of word-of-mouth marketing while reducing reliance on digital advertisements and temporary marketing tactics, thus nurturing movements for sustainable development. Central to Duel's offerings is its Brand Advocacy Platform, which is meticulously crafted to boost organic growth and enhance customer retention for brands that inspire fervent loyalty among their target audiences. This platform empowers brands to adeptly cultivate relationships with numerous advocates via customized Advocacy Programs focused on engagement, retention, and driving word-of-mouth sales. By consolidating various advocacy tools—such as brand challenges, user-generated content, referral systems, loyalty programs, affiliate marketing, and feedback surveys—into one cohesive platform, brands can develop lively customer membership communities and exclusive VIP initiatives that feature tiered statuses, targeted demographics, and segmentation strategies. Moreover, this all-encompassing strategy not only increases brand exposure but also nurtures a sense of community among advocates, leading to stronger emotional bonds and sustained loyalty. As a result, brands can create lasting movements that resonate with their audiences and contribute positively to society.

Media

Media

Integrations Supported

Magento
Apsis One
BOLT
Google Analytics
Instiller
Mailchimp
Zapier

Integrations Supported

Magento
Behance
BigCommerce
Shift4Shop
Snapchat
Squarespace
TikTok
Trustpilot
Vimeo
WhatsApp
WooCommerce
Yelp
Yo!Kart

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

VEMT

Date Founded

2004

Company Location

Netherlands

Company Website

www.vemt.com

Company Facts

Organization Name

Duel

Date Founded

2015

Company Location

United Kingdom

Company Website

www.duel.tech/

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Affiliate

Not specified

Brand Advocacy

Not specified

Contest

Forms Management
Voting Management

Creator Economy

Not specified

Customer Advocacy

Not specified

Influencer Marketing

Not specified

Social Commerce

Not specified

Popular Alternatives

Popular Alternatives

Club Reviews & Ratings

Club

Club (formerly Brandbassador)