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What is VIA Customers?

Engage your audience effectively with Via's all-encompassing mobile commerce solutions and experience the tangible benefits for yourself. Utilize text messaging to connect with your customers, as it offers the highest open rates among mobile alerts, allowing you to penetrate the clutter and reach them directly on the devices they use most. Customize the shopping experience for your loyal customers and learn how Push Notifications can enhance engagement compared to SMS via your tailored store app. While chatbots are typically linked to desktop interactions, your approach should focus on fostering two-way communication that feels natural and seamless on mobile platforms. Create complex multi-step automation processes that lead to finely tuned customer journeys, ensuring each interaction is meaningful. Consolidate all customer communications in a single, streamlined inbox, accommodating the messaging platforms your customers prefer. Establish flexible key performance indicators, such as click-through rates, customer retention, and revenue per message, among other metrics, to gauge your effectiveness. In addition, take control by crafting an attractive and personalized mobile application that elevates your customers' shopping experiences beyond their expectations, ultimately fostering loyalty and satisfaction. With these strategies in place, you will not only capture attention but also cultivate lasting relationships with your audience.

What is Direct Heroes?

Direct Heroes allows you to turn your social media followers into paying clients by leveraging modern marketing strategies through direct messages. By engaging and interacting with your audience, you can effectively convert them into customers and boost your Instagram business. The platform helps you cultivate a dynamic community that encourages customer monetization through tailored messaging. Setting up direct messaging campaigns takes just minutes and requires no coding expertise, making it accessible for everyone. After compiling your first Instagram contact list, you can enhance your business by recognizing the significance of your connections. Fostering personal relationships strengthens the ties between your customers and your team, leading to increased loyalty. Moreover, the platform provides useful metrics that assist businesses in scaling their efforts efficiently. You can also design and schedule remarketing campaigns that resonate with your audience's preferences. Safety is our utmost priority; our end-to-end encryption technology guarantees that your Instagram credentials remain secure and are never stored, allowing you to expand your business worries-free. Consequently, you can dedicate your efforts to what truly matters—nurturing genuine connections and achieving success within your market. Ultimately, Direct Heroes is here to support your journey toward building a thriving business community.

Media

Media

Integrations Supported

Instagram
Zapier

Integrations Supported

Instagram
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$247 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VIA

Date Founded

2019

Company Location

United States

Company Website

www.viacustomers.com

Company Facts

Organization Name

Direct Heroes

Date Founded

2017

Company Location

Canada

Company Website

www.directheroes.com

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

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