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Ratings and Reviews 165 Ratings
What is VIAVI Observer Platform?
The Observer Platform is a comprehensive solution for network performance monitoring and diagnostics (NPMD) that guarantees top-notch performance across all IT services. This integrated system provides valuable insights into critical key performance indicators (KPIs) through a variety of established workflows, which include everything from overarching dashboards to pinpointing the root causes of service disruptions. It is exceptionally designed to fulfill business goals and tackle challenges throughout the complete lifecycle of IT enterprises, whether that involves adopting new technologies, efficiently managing current resources, resolving service-related issues, or optimizing the use of IT assets. Additionally, the Observer Management Server (OMS) features a user-friendly interface that functions as a cybersecurity tool, allowing for easy navigation to detect security threats, oversee user access and password security, manage updates to web applications, and unify various management tools into one centralized interface. This streamlined approach not only boosts operational efficiency but also aids organizations in sustaining a secure and effective IT environment, ultimately fostering greater productivity and resilience against potential threats. Overall, the Observer Platform stands out as an essential asset for businesses looking to enhance their IT service performance and security posture.
What is AdRem NetCrunch?
NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts.
NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics.
Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools.
NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems.
NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.
Integrations Supported
Active Directory
AlertOps
Amazon Simple Notification Service (SNS)
Asana
Clickatell
ConnectWise PSA
Freshdesk
Freshservice
Jira
LiveAgent
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Pricing Information
$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
Windows
On-Prem
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VIAVI Solutions
Date Founded
2015
Company Location
United States
Company Website
www.viavisolutions.com/en-us/ptv/products/observer-platform
Company Facts
Organization Name
AdRem Software
Date Founded
1998
Company Location
United States
Company Website
www.adremsoft.com
Categories and Features
Network Bandwidth Monitoring
Not specified
Network Monitoring
Not specified
Observability
Not specified
Packet Analyzers
Not specified
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Resource Management
Root-Cause Diagnosis
Server Performance
Capacity Planning
Not specified
Cloud Monitoring
Not specified
Configuration Management
Infrastructure Automation
Node Management
Reporting Analytics / Visualization
Data Center Management
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Database Monitoring
Dashboard
Historical Trend Analysis
Notifications / Alerts
Performance Monitoring
Resource Optimization
Troubleshooting
Database Performance Tuning
Not specified
DNS Monitoring
Not specified
File Integrity Monitoring
Not specified
Hardware Monitoring
Not specified
IP Scanners
Not specified
IT Alerting
Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Log Monitoring
Not specified
Network Assessment
Not specified
Network Bandwidth Monitoring
Not specified
Network Discovery
Not specified
Network Mapping
Color Codes / Icons
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Network Troubleshooting
Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring
Observability
Not specified
Server Monitoring
Not specified
SNMP Monitoring
Not specified
System Monitoring
Alerts / Notifications
Device Monitoring
Inventory Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management
VoIP Monitoring
Alerts / Notifications
IP SLA Monitoring
Jitter Testing
Latency Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Website Monitoring
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Uptime Reporting