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What is VIP Utility Billing?

To provide outstanding service to your clients, your utility collection office requires a billing solution that is both versatile and easy to navigate. Whether you are handling billing for electricity, water, natural gas, or other services, the VIP Utility Billing software is crafted to optimize the entire billing workflow. This platform is embraced by numerous agencies, showcasing its capability to handle even the most complex billing calculations and rate structures with ease. It presents in-depth insights into accounts and bills tied to individual customers or property owners, enabling better management. Customers enjoy the convenience of overseeing their accounts through online bill displays, receiving email notifications for billing, making web payments, and getting updates through email or text messages. All essential customer details can be retrieved from a single menu option, significantly improving operational efficiency. The system also supports customizable deposit processing that adheres to your established policies. With user-friendly filtered grids, you can adjust the data presentation and effortlessly export it to software like Excel and Word, ensuring a seamless operational experience. Moreover, the all-encompassing nature of this software offers a strong foundation to adapt to the changing demands of your utility office, allowing for future scalability and enhancements. This adaptability ensures that your billing practices remain efficient and responsive to both customer needs and regulatory changes.

What is EasyBill NOW?

An advanced and durable SQL Database Management System tailored to manage a vast number of accounts with efficiency. Built upon Microsoft's innovative web technology, Blazor, which leverages web assembly, this system guarantees compatibility across modern web browsers and operating systems such as Windows and Mac. It can operate autonomously without requiring internet access or be utilized as a Software as a Service (SaaS) solution hosted within a secure data center. Additionally, it is designed to function on various mobile devices that have internet connectivity, making it particularly beneficial during emergencies that may impede access to utility offices or for field personnel, such as meter readers, who can record readings directly into the database. Users have the option to continue using their existing billing cards/documents from EasyBill 32, take advantage of the emailing feature for bills and notifications, or decide to employ both methods as per their needs. The system also accommodates direct debit and online bill payment options, while providing interfaces that are harmonious with all Radio-Read systems. This level of adaptability guarantees a smooth experience for customers, no matter what their operational requirements or preferences may be. Moreover, the system's robust architecture ensures scalability, allowing it to grow alongside expanding user demands.

Media

Media

Integrations Supported

Microsoft Excel
Microsoft Word

Integrations Supported

Microsoft Excel
Microsoft Word

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SoftwareSolutions

Company Location

United States

Company Website

www.mysoftwaresolutions.com/solutions/utility-billing

Company Facts

Organization Name

Carraway Computer Systems

Company Website

www.easybillsoftware.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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