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Ratings and Reviews 0 Ratings
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What is Black Ice CRM?
A Customer Relationship Management (CRM) system acts as a central point for overseeing all customer data, aligning seamlessly with your operational workflows and serving as a powerful resource for gathering information. It allows for meaningful engagement with clients by delivering relevant details exactly when they are required, facilitating prompt responses consistently. With immediate access to an extensive array of customer information, you are empowered to provide outstanding support and strengthen client connections. The platform also offers tools for setting targets, tracking advancements, and reaching your objectives through an intuitive interface. Although our primary system meets a wide range of business demands, we also tailor the CRM to suit your unique specifications, including the creation of custom modules that cater specifically to your industry. From tracking leads to managing opportunities, generating quotes, processing orders, and managing invoices, our CRM encompasses your entire sales workflow. You can execute marketing campaigns and communicate through emails and text messages, ensuring that your team has complete access to customer insights for more effective marketing approaches. Additionally, our system enables you to oversee products and services, create purchase orders, and alert inventory managers when stock levels are low. It also provides a simple way to monitor services and ensure strong after-sales support, making every customer interaction more effective and efficient. This comprehensive approach not only optimizes your operations but also significantly elevates overall customer satisfaction and loyalty. The result is a CRM that not only meets your current needs but also adapts to future business changes and growth.
Integrations Supported
Google Workspace
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$35 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PSP
Date Founded
2008
Company Location
United Kingdom
Company Website
www.visioncrmsystems.com
Company Facts
Organization Name
Open by Nature
Company Location
United Kingdom
Company Website
www.blackicecrm.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management