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What is VORTEX FSM?

VORTEX FSM is an innovative and customized solution aimed at Plant Maintenance and Technical Operations, tailored for organizations that want to effectively monitor asset maintenance while improving the efficiency of technical operations through a mobile application. As a key component of the VORTEX suite, VORTEX FSM serves as both a modern Field Service Management system and a Computerized Maintenance Management System, providing a comprehensive platform for managing Facilities, tracking Assets, and handling Trouble Tickets. The system features a Mobile Application that enables technicians to instantly update work orders, complemented by a specialized portal for subcontractors, all backed by an extensive set of dynamic reporting tools and business analytics to facilitate informed decision-making. In essence, VORTEX FSM not only optimizes maintenance operations but also equips organizations with the tools necessary for data-driven enhancements to their operational processes. This holistic approach ensures that companies can adapt to changing demands while maintaining high standards of service and efficiency.

What is IBM OMEGAMON?

Achieve comprehensive real-time and historical insights into the performance management of IBM Z® mainframe and its middleware subsystems, while effectively reducing blind spots across your multicloud environments. By integrating OMEGAMON monitoring with IBM System Automation, NetView, and asset management for your z/OS® enterprise, you can significantly boost overall efficiency. Operators can also optimize the performance and availability of critical IMS systems, allowing them to manage IMS effortlessly from a single, unified console. In addition, maintain a proactive monitoring strategy for crucial IBM MQ and IBM Integration Bus deployments to avert bottlenecks and mitigate performance issues. Moreover, keep an eye on WebSphere Application Servers running on z/OS, which provides access to extensive diagnostic data related to application performance. This comprehensive strategy not only establishes a robust framework for z/OS resource monitoring but also offers transparent visibility into the performance of the operating system and its various subsystems. Consequently, this holistic approach not only enhances operational efficiency but also plays a vital role in ensuring the reliability of the entire system, contributing to smoother and more effective management of resources.

Media

Media

Integrations Supported

IBM Z

Integrations Supported

IBM Z

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vortex Software

Date Founded

2009

Company Location

Greece

Company Website

www.vortexfield.com/en

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/it-infrastructure/z/omegamon

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

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