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What is Valcour SaaS CAD/RMS?

Valcour SaaS CAD/RMSâ„¢ offers a robust CAD interface as part of its core package at no additional cost. The platform supports multiple dispatching options, including flexible, self, silent, and shared methods, tailoring to the needs of various users. To meet the different preferences of Dispatchers for data input, Valcourâ„¢ incorporates both a text-based Command Line Interface and an intuitive menu-driven interface. Each logged call is assigned a sequential incident number based on the agency's specific settings. Furthermore, calls can be effortlessly canceled by simply checking a box on the initial call interface. Even after cancellation, calls remain stored in the system with their original numbers preserved, allowing for future statistical tracking or adjustments such as re-dispatching. This meticulous process guarantees that all calls are accurately documented and managed, thus significantly improving operational efficiency and accountability. By providing these features, Valcourâ„¢ ensures that its users can operate seamlessly while maintaining a comprehensive overview of all dispatch activities.

What is Crimestar CAD?

The CrimeStar Computer Aided Dispatch (CAD) system provides an advanced real-time command and control platform that meticulously tracks information pertaining to various calls and the operations of field units across Police, Fire, EMS, and Public Works departments. This multifunctional system is crafted to integrate effortlessly with the popular CrimeStar Records Management System (RMS) and features an easy-to-use drag-and-drop interface tailored for agencies of different scales. Functioning securely within the RMS framework, dispatchers enjoy extensive access to sophisticated search tools and a rich repository of information available in the records management system. The CrimeStar CAD incorporates a streamlined control panel that supports all types of transactions, which can be navigated via a mouse or keyboard. For experienced dispatchers, it offers a classic command line option that fosters a familiar and dynamic working atmosphere. Furthermore, the CrimeStar CAD is equipped with multiple expansive status windows, allowing dispatchers to quickly oversee all pertinent information and engage with any unit as necessary, thus facilitating prompt and efficient response actions. This remarkable flexibility, combined with its comprehensive design, establishes the CrimeStar CAD as an indispensable resource for contemporary emergency response organizations, ultimately enhancing their operational effectiveness in critical situations.

Media

Media

Integrations Supported

CrimeStar RMS

Integrations Supported

CrimeStar RMS

API Availability

Has API

API Availability

Has API

Pricing Information

$399.99 per user per year
Free Trial Offered?
Free Version

Pricing Information

$4,250 per license
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CrossWind Technologies

Company Location

United States

Company Website

www.crosswind.com

Company Facts

Organization Name

Crimestar

Date Founded

1989

Company Location

United States

Company Website

www.crimestar.com/cad.html

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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