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What is Valcour SaaS CAD/RMS?

Valcour SaaS CAD/RMSâ„¢ offers a robust CAD interface as part of its core package at no additional cost. The platform supports multiple dispatching options, including flexible, self, silent, and shared methods, tailoring to the needs of various users. To meet the different preferences of Dispatchers for data input, Valcourâ„¢ incorporates both a text-based Command Line Interface and an intuitive menu-driven interface. Each logged call is assigned a sequential incident number based on the agency's specific settings. Furthermore, calls can be effortlessly canceled by simply checking a box on the initial call interface. Even after cancellation, calls remain stored in the system with their original numbers preserved, allowing for future statistical tracking or adjustments such as re-dispatching. This meticulous process guarantees that all calls are accurately documented and managed, thus significantly improving operational efficiency and accountability. By providing these features, Valcourâ„¢ ensures that its users can operate seamlessly while maintaining a comprehensive overview of all dispatch activities.

What is Phoenix CAD?

Phoenix CAD is engineered with Dispatchers in mind, making it versatile enough for organizations of various sizes, whether functioning within a single jurisdiction or spanning multiple jurisdictions and agencies. It acts as a vital resource for efficiently managing service calls related to Law Enforcement, Fire, EMS, and OEM/DPW. The software features crucial call entry and dispatch functions, which guarantee that emergency responders receive essential information without delay. Furthermore, it integrates flawlessly with all E911 systems, allowing for the automatic input of ANI/ALI information directly into the call-taking interface. ProPhoenix presents a fully integrated approach that merges both on-premise and cloud-based solutions, covering a wide array of services including CAD, Mobile, Law RMS, Fire RMS, Corrections Management, EMS, Internal Affairs, and Citizen Services. At ProPhoenix, we value customer insights, adopt industry best practices, and strive to develop exceptional software applications. Our development, support, and implementation teams are grounded in the practical experiences of our committed personnel, ensuring that we effectively address user requirements. This unwavering dedication to partnership and ongoing enhancement not only distinguishes us but also reinforces our position in the public safety software landscape, driving us to continuously evolve our offerings for better service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$399.99 per user per year
Free Trial Offered?
Free Version

Pricing Information

$100000.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CrossWind Technologies

Company Location

United States

Company Website

www.crosswind.com

Company Facts

Organization Name

ProPhoenix

Date Founded

2004

Company Location

United States

Company Website

www.prophoenix.com

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

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