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What is Vallum Halo Manager?

Vallum Halo Manager is an all-encompassing Network Management and Monitoring (NMM) platform that enables organizations to effectively manage their network devices, servers, workstations, applications, and databases, thereby ensuring their availability and optimal health. This cutting-edge solution boasts a decentralized architecture that eliminates the complexities associated with traditional central server configurations found in many other NMM systems. Furthermore, the Halo Manager stands out with its high level of customization, permitting the integration of specialized microservice applications known as Halo Applications, which serve to enhance the platform's functionality in a modular way. Through the incorporation of these applications, organizations can adapt the Halo Manager to more closely align with their specific operational needs, resulting in improved network performance and efficiency. The flexibility of the system allows for continual updates and enhancements, ensuring organizations can stay ahead in an ever-evolving technological landscape.

What is Support Fusion?

Support Fusion serves as a no-code integration solution tailored specifically for Managed Service Providers (MSPs) that work with enterprise clients. It efficiently synchronizes tickets across various ITSM systems such as ServiceNow, Jira, and Zendesk, while also integrating with MSP PSA tools like ConnectWise, Autotask, and HaloPSA. This application facilitates seamless bidirectional syncing of tickets, statuses, comments, and attachments, ensuring that all involved parties are kept up-to-date without the burden of repetitive tasks. By utilizing this solution, MSPs can save considerable time each week, avoid SLA breaches, and generate accurate reports with minimal manual effort. Designed for mid-to-large MSPs catering to enterprise clients, Support Fusion minimizes unnecessary work duplication and promotes growth by converting support data into actionable insights. Users can rapidly kickstart the integration process through our prebuilt connectors and straightforward setup, negating the necessity for custom scripts or extensive development, thus making it an effective option for businesses aiming to improve their service delivery. Furthermore, the platform's intuitive interface allows teams to quickly adapt to the system, enhancing overall operational efficiency and productivity. With Support Fusion, MSPs are empowered to focus more on value-added tasks rather than administrative burdens.

Media

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Media

No images available

Integrations Supported

Autotask PSA
HaloPSA
Jira Service Management
ServiceNow
Zendesk

Integrations Supported

Autotask PSA
HaloPSA
Jira Service Management
ServiceNow
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$500
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vallum Software

Company Location

United States

Company Website

vallumsoftware.com

Company Facts

Organization Name

Support Fusion

Date Founded

2025

Company Location

Australia

Company Website

www.suppfusion.com

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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