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What is ValueWorks?

Our executive management system offers outstanding value by utilizing a holistic, data-centric methodology. It consolidates all essential elements into one integrated executive management platform. Users can take advantage of automatic, AI-enhanced recommendations aligned with industry standards to improve their decision-making processes. The planning process can be refined through precise data analysis, making it more efficient. This all-in-one, intelligent executive management suite acts as a cohesive solution for planning, reporting, and execution. It provides extensive, industry-relevant content, established best practices, and a nurturing community for support. With a pertinent semantic data model, vital KPIs and dashboards, comprehensive analyses, benchmarks, and customized recommendations, it proves to be a highly effective resource. This ready-to-use solution is not only cost-effective but also simplifies and accelerates implementation. There is no necessity for an internal IT or Business Intelligence team, facilitating a rapid setup and smooth operations. The user experience is tailored to be simple and flexible for executives, even more user-friendly than Excel, whether you're launching a new product line or setting up a new branch in a different country. Furthermore, it includes root cause analysis, valuable insights, profit and loss forecasting, and advanced integration capabilities driven by industry-specific data frameworks, making it an essential tool in the contemporary business environment. By employing this system, organizations can navigate challenges with greater agility and strategic foresight.

What is ScalePad Cognition360?

ScalePad Cognition360 transforms ticket data from ConnectWise PSA into valuable and predictive business intelligence specifically designed for managed service providers. With a robust selection of more than 130 interactive reports and benchmarks, it uncovers essential insights regarding profitability, technician efficiency, ticket patterns, project results, agreement renewals, and other critical metrics. By employing a dedicated data warehouse for its reporting functions, Cognition360 alleviates the burden on production systems, enabling users to explore historical trends and simulate various "what-if" scenarios. The integration of cutting-edge machine learning and AI technology further refines predictive analytics, allowing MSP executives and virtual CIOs to identify capacity constraints, discover hidden cost elements, evaluate client profitability, and pinpoint operational challenges, which can ultimately enhance profitability by 10–15%. Additionally, for those utilizing ConnectWise Manage, the integration is effortless, requiring minimal configuration while leveraging existing Power BI licenses for seamless report visualization and analysis. This innovative solution not only simplifies the reporting process but also delivers actionable insights that can significantly influence strategic business planning. As a result, organizations can make informed decisions that lead to improved operational efficiency and competitive advantage in the market.

Media

Media

Integrations Supported

ConnectWise PSA
Microsoft Power BI
ScalePad

Integrations Supported

ConnectWise PSA
Microsoft Power BI
ScalePad

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$449 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ValueWorks

Company Location

Germany

Company Website

valueworks.ai/

Company Facts

Organization Name

ScalePad

Date Founded

2015

Company Location

Canada

Company Website

www.scalepad.com/cognition360/

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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