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What is Vast Edge ODR?

Vast Edge provides an innovative cloud-based Online Dispute Resolution (ODR) software designed to streamline the management of diverse conflicts, including those related to consumer issues, e-commerce, family matters, workplace disagreements, and landlord-tenant relations. This state-of-the-art platform utilizes a hybrid approach that combines traditional human mediation with advanced AI technology, promoting both flexibility and cost-effectiveness. Users can engage in mediation through various remote communication methods, such as chat and video conferencing, with options for either human facilitators or AI systems. The software allows for judicial oversight, ensuring that courts can monitor and intervene in the resolution process when necessary. It safeguards sensitive information related to disputes, allowing access only to pertinent parties and authorized professionals, thereby emphasizing the importance of confidentiality. Vast Edge’s ODR software also offers 24/7 live customer support for mediation, negotiation, and assessment services. Additionally, users can submit claims without any fees and receive personalized expert advice tailored to their specific needs, creating a thorough support network for everyone involved. Moreover, the platform boasts an intuitive interface that helps individuals navigate the dispute resolution process with ease, enhancing overall user experience and satisfaction. This combination of features makes Vast Edge’s ODR solution a comprehensive tool for resolving conflicts effectively.

What is NextLevel Mediation?

NextLevel Mediation is a cutting-edge online platform that utilizes the principles of Decision Science (DS) and Artificial Intelligence (AI) to enhance the online dispute resolution process. Designed specifically for mediators, attorneys, and their clients, this platform offers a suite of tools that facilitate the analysis and visualization of critical elements such as client priorities, possible litigation risks, and negotiation tactics, enabling users to make informed, data-driven decisions. By converting subjective opinions into quantifiable models, it encourages users to transition from emotional responses to rational assessments, promoting a more constructive method for conflict resolution. The platform is versatile, accommodating various types of disputes including those in workplaces, families, or organizations, and features capabilities like risk assessment, stakeholder analysis, and visual timelines. Furthermore, NextLevel Mediation ensures a secure environment for private communication and document sharing, emphasizing user privacy and compliance with legal standards. This innovative approach not only simplifies the mediation process but also empowers users to reach more equitable resolutions, ultimately fostering a culture of collaborative problem-solving. In doing so, it paves the way for a more systematic and effective approach to handling disputes in today's complex world.

Media

Media

Integrations Supported

Microsoft 365
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM

Integrations Supported

Microsoft 365
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$60 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vast Edge

Date Founded

2004

Company Location

United States

Company Website

vastedge.com/online-dispute-resolution-software

Company Facts

Organization Name

NextLevel Mediation

Date Founded

2017

Company Location

United States

Company Website

nextlevelmediation.com

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives

Vast Edge ODR Reviews & Ratings

Vast Edge ODR

Vast Edge