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Ratings and Reviews 0 Ratings
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What is Vast Edge ODR?
Vast Edge provides an innovative cloud-based Online Dispute Resolution (ODR) software designed to streamline the management of diverse conflicts, including those related to consumer issues, e-commerce, family matters, workplace disagreements, and landlord-tenant relations. This state-of-the-art platform utilizes a hybrid approach that combines traditional human mediation with advanced AI technology, promoting both flexibility and cost-effectiveness. Users can engage in mediation through various remote communication methods, such as chat and video conferencing, with options for either human facilitators or AI systems. The software allows for judicial oversight, ensuring that courts can monitor and intervene in the resolution process when necessary. It safeguards sensitive information related to disputes, allowing access only to pertinent parties and authorized professionals, thereby emphasizing the importance of confidentiality. Vast Edge’s ODR software also offers 24/7 live customer support for mediation, negotiation, and assessment services. Additionally, users can submit claims without any fees and receive personalized expert advice tailored to their specific needs, creating a thorough support network for everyone involved. Moreover, the platform boasts an intuitive interface that helps individuals navigate the dispute resolution process with ease, enhancing overall user experience and satisfaction. This combination of features makes Vast Edge’s ODR solution a comprehensive tool for resolving conflicts effectively.
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Integrations Supported
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM
Integrations Supported
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vast Edge
Date Founded
2004
Company Location
United States
Company Website
vastedge.com/online-dispute-resolution-software
Company Facts
Organization Name
Smartsettle
Date Founded
1997
Company Location
United States
Company Website
www.smartsettle.com