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What is VeloCloud SD-WAN?

VeloCloud SD-WAN goes beyond basic offerings to present a holistic SASE solution that aids enterprises in transitioning to cloud environments. It ensures that vital applications maintain high performance and accessibility, regardless of whether users are in the workplace, working remotely, or traveling. Moreover, it streamlines operations and reduces complexities in support by merging networking functions with security protocols. The platform delivers strong security by unifying control points for network, endpoint, identity, and cloud protections. Focused on promoting operational efficiency and future readiness, it adopts a cloud-first approach that simplifies connections to cloud and SaaS services. As branch office wide area networks encounter escalating business and technical challenges from the increasing reliance on critical applications, cloud services, and mobile devices, VeloCloud SD-WAN adeptly addresses these issues by boosting bandwidth reliability, enabling direct access to cloud solutions, and ensuring a smooth integration of services. This strategy not only improves user experience but also helps organizations stay nimble in an ever-changing digital environment, ultimately positioning them to thrive amidst technological advancements.

What is VServiceManagement?

VServiceManagement provides a cloud-based solution specifically designed to meet the complexities of contemporary post-sales service environments. This platform merges sophisticated warranty and entitlement management with premier field service operations management into a unified system, enabling organizations to develop and implement their distinctive processes seamlessly. By leveraging this platform, businesses can deliver exceptional service consistently, oversee their workflows, and innovate new services aimed at boosting customer satisfaction. Moreover, VContactCenter functions as a cloud-first solution for modern multichannel and multi-client contact centers, providing entities with essential tools to enhance customer relations, including agent support, CTI integration, and customizable workflows, all while ensuring efficient management of backend operations. ACCO Brands, a well-known player in the office supplies and equipment industry, harnesses VServiceManagement to empower its service technicians, allowing them to handle every facet of their service interactions efficiently, which streamlines workflows and enriches customer engagement. This blend of cutting-edge solutions not only enhances operational efficiency but also cultivates a more agile service environment, promoting continuous improvement and adaptation in customer service strategies. In such a rapidly evolving market, the ability to respond swiftly to customer needs is vital for success.

Media

Media

Integrations Supported

Azure Marketplace
Centreon
Cruz Operations Center (CruzOC)
NetFortris Comm-unity
VeloCloud Orchestrator
VeloCloud SASE
ZigiOps

Integrations Supported

Azure Marketplace
Centreon
Cruz Operations Center (CruzOC)
NetFortris Comm-unity
VeloCloud Orchestrator
VeloCloud SASE
ZigiOps

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Broadcom

Date Founded

1991

Company Location

United States

Company Website

www.broadcom.com/products/software/velocloud-sd-wan

Company Facts

Organization Name

Vertical Solutions

Date Founded

1986

Company Location

United States

Company Website

www.vertsol.com

Categories and Features

SD-WAN

Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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