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What is VeltoDesk?

VeltoDesk is a remote desktop application that allows users to connect to and control another Windows computer, facilitating both remote assistance and unattended access. Users can easily start a session by running the program and entering the remote device's ID and password, without requiring a user account or traditional installation. This software includes features like attended support sessions, secure unattended access with password protection, the ability to transfer files, a favorites list for quick access, and an address book for managing connections. It is particularly useful for IT support professionals, managed service providers, small businesses, and individuals seeking to assist others or access their own computers remotely. The provider claims that VeltoDesk is available for free for both personal and commercial use. Furthermore, its connection process is designed to work seamlessly with routers and firewalls, which means users do not have to configure port forwarding, thereby enhancing the overall remote access experience. This user-friendly approach makes VeltoDesk a valuable tool for anyone in need of effective remote support solutions. Ultimately, it stands out for its combination of simplicity and functionality, appealing to a broad range of users.

What is FixMe.IT?

FixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.

Media

No images available

Media

Integrations Supported

Integrations Supported

Herfert Software

API Availability

API Availability

Pricing Information

Free
Free for personal and commercial use, with no time limit, subscription, or per-seat fees.
Free Version

Pricing Information

$32.50/month/seat
Annual subscription - $32.50 per seat / month (billed annually)
Monthly subscription - $39 per seat / month (billed monthly)
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

VeltoDesk

Date Founded

2026

Company Location

Italy

Company Website

veltodesk.com/en

Company Facts

Organization Name

Techinline

Date Founded

2007

Company Location

Canada

Company Website

www.techinline.com/

Categories and Features

Remote Desktop

Not specified

Categories and Features

Remote Desktop

Chat
File Transfer
Multi Monitor Support
Record Remote Sessions

Remote Support

File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Surveys & Feedback

Whiteboard

Not specified

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