Vendasta Reviews & Ratings

Vendasta

5.0 out of 5 stars
Birdeye Reviews & Ratings

Birdeye

4.7 out of 5 stars
Company Website for Birdeye

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 5,194 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

What is Vendasta?

Vendasta offers a customizable platform that enables businesses to market digital solutions tailored for small and medium-sized enterprises (SMBs). Various organizations such as publishers, broadcasters, financial institutions, and telecommunications companies can leverage Vendasta to enhance their sales processes, expand their customer base, and establish a steady stream of monthly income. The platform grants users access to a wide array of tools for digital marketing and business efficiency, including marketing automation, a powerful customer relationship management system, and a portal for client interactions, all accessible through a single login. Additionally, users have the option to personalize their experience on the Vendasta Platform to better suit their unique business needs. This level of customization allows for greater adaptability and effectiveness in meeting client demands.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

AgencyAnalytics
Google Business Profile
Locafy

Integrations Supported

AgencyAnalytics
Google Business Profile
AdvancedMD
Axis LMS
Booker
Clio
DentiMax
Keap
Litify
Mailchimp
Octoboard
PayPal
QuickBooks Online
Roghnu
Rosy Salon Software
STORIS
Salesforce
Xero
Zenoti

API Availability

API Availability

Pricing Information

Startup - $97 per month*
Growth - $575 per month*
Scale - $1,150 per month*
Enterprise - Custom pricing available upon request.

*Reflects monthly pricing. Save big with our annual plans!
Free Trial Offered?

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vendasta

Date Founded

2008

Company Location

Canada

Company Website

www.vendasta.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Ad Intelligence

Not specified

AI Employees

Not specified

AI Marketing

Not specified

AI Receptionists

Not specified

AI Review Management

Not specified

AI Sales Assistants

Not specified

Conversational AI

Not specified

CRM

Not specified

Customer Engagement

Not specified

eCommerce

CRM
Channel Management
Customer Accounts
Email Marketing
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Reviews Management
SEO Management
Templates

Lead Capture

Not specified

Local Marketing

Not specified

Local SEO

Not specified

Managed Hosting

Not specified

Marketing Automation

Not specified

Reputation Management

Not specified

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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