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What is Verbio?

Improving user experience while boosting security in daily interactions is achievable through the distinct advantages of voice technology. This groundbreaking, language-agnostic system offers a budget-friendly and reliable method for real-time user authentication and identification. By leveraging voice biometrics, users can be instantly recognized by their vocal traits, providing a clever alternative to traditional security measures such as cards, passwords, signatures, and fingerprints for accessing secure systems, verifying users in online transactions, and preventing fraud. This simple and economical method of authentication through voice biometrics grants users a contemporary and secure experience while enabling safe remote access. With advancements in voice biometrics, the realms of biometric identification and authentication have attained remarkable levels of speed and security, employing diverse operational utterance models customized for various clients combined with advanced anti-spoofing measures. Consequently, organizations can implement this technology with confidence, ensuring strong security while simultaneously enhancing user satisfaction and trust. Ultimately, the integration of voice technology not only streamlines the authentication process but also fosters a more intuitive interaction between users and systems.

What is LexisNexis Voice Biometrics?

LexisNexis Voice Biometrics provides a remarkable authentication solution tailored for organizations and government bodies that frequently engage in numerous high-risk transactions, whether they occur remotely or through call centers. Similar to how a fingerprint works, a voice biometric or "voice print" recognizes individuals by examining the distinct sound characteristics, patterns, and rhythm of their voice. This service not only enhances security during remote, high-stakes transactions but also ensures a smooth experience for customers. By implementing LexisNexis® Voice Biometrics, organizations can bolster security measures, elevate customer satisfaction, and reduce the costs and risks associated with remote authentication methods. This advanced voice biometric authentication system, when paired with our identity verification solutions, offers a robust framework for secure enrollment and access for returning users in contact centers. As a result, businesses can achieve improved reliability in their transaction processes while embracing this innovative technology. Furthermore, the integration of such solutions paves the way for a more secure and efficient operational environment.

Media

Media

Integrations Supported

Accenture Cloud Trade Promotion Management
Amelia
Deloitte Compliance Suite
Enghouse Interactive Contact Center
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
uContact

Integrations Supported

Accenture Cloud Trade Promotion Management
Amelia
Deloitte Compliance Suite
Enghouse Interactive Contact Center
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
uContact

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verbio

Date Founded

1999

Company Location

Spain

Company Website

www.verbio.com/products/voice-biometrics/

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

risk.lexisnexis.com/products/voice-biometrics

Categories and Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

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