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What is Verbio?

Improving user experience while boosting security in daily interactions is achievable through the distinct advantages of voice technology. This groundbreaking, language-agnostic system offers a budget-friendly and reliable method for real-time user authentication and identification. By leveraging voice biometrics, users can be instantly recognized by their vocal traits, providing a clever alternative to traditional security measures such as cards, passwords, signatures, and fingerprints for accessing secure systems, verifying users in online transactions, and preventing fraud. This simple and economical method of authentication through voice biometrics grants users a contemporary and secure experience while enabling safe remote access. With advancements in voice biometrics, the realms of biometric identification and authentication have attained remarkable levels of speed and security, employing diverse operational utterance models customized for various clients combined with advanced anti-spoofing measures. Consequently, organizations can implement this technology with confidence, ensuring strong security while simultaneously enhancing user satisfaction and trust. Ultimately, the integration of voice technology not only streamlines the authentication process but also fosters a more intuitive interaction between users and systems.

What is OneVault?

Voice biometrics harnesses the unique characteristics of an individual's voice, including elements like pitch, tone, and rhythm, to facilitate identification, akin to the way digital fingerprints and iris scans are used in other biometric systems. This innovative technology presents substantial advantages for businesses and operations by enabling the authentication of speakers across numerous remote platforms, thereby improving convenience, operational efficiency, and security. A notable advantage of voice biometrics is its ability to operate independently of advanced devices; it can effectively work on basic feature phones, interactive voice response (IVR) systems, or even conventional landlines. The increase in fraudulent activities, particularly in the realm of account impersonations where criminals exploit legitimate user information for unauthorized access to online banking and credit services, emphasizes the pressing need for enhanced security solutions. According to Kaspersky Fraud Prevention, data from 2020 illustrates that half of all fraudulent transactions within the financial sector were associated with account impersonation. In South Africa, the scenario is even more concerning, with the South African Fraud Prevention Service (SAFPS) documenting an alarming 337% surge in such cases, further highlighting the urgent requirement for effective protective technologies such as voice biometrics. As fraudulent tactics continue to adapt and become more sophisticated, the implementation of reliable identification methods is increasingly crucial in protecting individuals’ personal and financial data from malicious actors. This growing reliance on voice biometrics signals a shift towards more secure and user-friendly authentication processes in an era where security is paramount.

Media

Media

Integrations Supported

Accenture Cloud Trade Promotion Management
Amelia
Deloitte Compliance Suite
Enghouse Interactive Contact Center
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
uContact

Integrations Supported

Accenture Cloud Trade Promotion Management
Amelia
Deloitte Compliance Suite
Enghouse Interactive Contact Center
IBM Cloud
Microsoft 365
Oracle Cloud Infrastructure
uContact

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verbio

Date Founded

1999

Company Location

Spain

Company Website

www.verbio.com/products/voice-biometrics/

Company Facts

Organization Name

OneVault

Company Location

United States

Company Website

onevault.co.za/voice-biometrics/

Categories and Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

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