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What is Verdivo?

Verdivo is a cutting-edge platform that utilizes artificial intelligence to optimize chargeback management for e-commerce and subscription-based businesses, automating the processes of prevention, analysis, and response to payment disputes within their payment ecosystems. It oversees the entire chargeback journey, from real-time alert monitoring to automatically generating evidence and submitting representments, significantly reducing the manual workload associated with dispute resolution. By directly integrating with payment processors such as Shopify and Stripe, Verdivo guarantees a seamless flow of transaction data, enabling the formulation of AI-driven responses tailored to issuer behaviors and various merchant sectors. The platform’s ability to continuously learn from historical disputes enhances its capacity to boost win rates and adapt to evolving fraud trends, while its alert functionalities—such as RDR, CDRN, and Ethoca—allow merchants to proactively tackle fraudulent transactions before they escalate into chargebacks. Furthermore, Verdivo provides extensive analytics dashboards that highlight recovery metrics, BIN analysis, and performance insights, empowering teams to evaluate risk and return on investment in real time. This comprehensive approach not only safeguards merchants against potential losses but also furnishes them with essential tools for making well-informed decisions, ultimately fostering a more resilient business environment. In doing so, Verdivo positions itself as an indispensable ally for merchants navigating the complexities of chargeback management.

What is Arcot?

Arcot, a division of Broadcom, provides advanced security measures designed for payment processing to protect digital transactions for a wide range of participants, including issuers, merchants, and payment processors. Central to their offerings is a payment authentication framework that facilitates the verification of customer identities in online transactions, significantly improving security. This innovative system allows users to reduce the risk of fraud, increase approval rates, and comply with both government regulations and card network standards. Merchants benefit from Arcot's tools that tackle e-commerce fraud while improving the acceptance rates of digital payments, leveraging a customizable rules engine in conjunction with real-time data sharing with issuers. Issuers gain access to resources like the Arcot Network Fraud Score and Case Manager, which play a crucial role in detecting and preventing e-commerce fraud. Additionally, Arcot applies its expertise to the realm of digital banking, balancing the implementation of robust authentication measures with the need for user convenience. Their ongoing commitment to enhancing payment security is evident, as they continually adapt to the evolving challenges present in the landscape of digital transactions. This dynamic approach ensures that all stakeholders are well-equipped to navigate the complexities of online commerce safely.

Media

Media

Integrations Supported

Authorize.Net
Ethoca
Shopify
Stripe

Integrations Supported

Authorize.Net
Ethoca
Shopify
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$18.50 per alert
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verdivo

Company Location

United States

Company Website

verdivo.io

Company Facts

Organization Name

Broadcom

Date Founded

2005

Company Location

United States

Company Website

arcot.broadcom.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

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