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What is Verdivo?

Verdivo is a cutting-edge platform that utilizes artificial intelligence to optimize chargeback management for e-commerce and subscription-based businesses, automating the processes of prevention, analysis, and response to payment disputes within their payment ecosystems. It oversees the entire chargeback journey, from real-time alert monitoring to automatically generating evidence and submitting representments, significantly reducing the manual workload associated with dispute resolution. By directly integrating with payment processors such as Shopify and Stripe, Verdivo guarantees a seamless flow of transaction data, enabling the formulation of AI-driven responses tailored to issuer behaviors and various merchant sectors. The platform’s ability to continuously learn from historical disputes enhances its capacity to boost win rates and adapt to evolving fraud trends, while its alert functionalities—such as RDR, CDRN, and Ethoca—allow merchants to proactively tackle fraudulent transactions before they escalate into chargebacks. Furthermore, Verdivo provides extensive analytics dashboards that highlight recovery metrics, BIN analysis, and performance insights, empowering teams to evaluate risk and return on investment in real time. This comprehensive approach not only safeguards merchants against potential losses but also furnishes them with essential tools for making well-informed decisions, ultimately fostering a more resilient business environment. In doing so, Verdivo positions itself as an indispensable ally for merchants navigating the complexities of chargeback management.

What is Fi911?

The payments industry faces a range of obstacles, such as ensuring data security, adhering to compliance mandates, and navigating regional differences, which can create communication barriers between financial entities and their merchant partners; nonetheless, we are dedicated to offering assistance. Our innovative cloud-based solution is crafted to be modular and flexible, enabling it to expand effortlessly in alignment with the needs of financial institutions, resellers, and their clientele, while keeping additional investments to a minimum. The Fi911 platform emerges as the most cost-effective solution for overseeing the merchant life cycle within the payments sector, serving both large corporations and budding small to medium-sized enterprises. By functioning within a collaborative cloud framework, your varied customer base can easily access and control shared data at different levels. With an outstanding breadth of expertise and industry insight, the Fi911 business and technical teams are focused on providing customized white-label solutions that address your unique requirements and financial constraints. By emphasizing personalized service, we guarantee that your needs are addressed with exceptional accuracy and attention. Furthermore, our commitment to innovation ensures that we remain at the forefront of the evolving payments landscape, enabling your business to thrive in a competitive market.

Media

Media

Integrations Supported

Aloha Cloud by NCR Voyix
Authorize.Net
Braintree
EVO Payments
Ethoca
Intuit Field Service Management
PayPal
Shopify
Stripe
Worldpay

Integrations Supported

Aloha Cloud by NCR Voyix
Authorize.Net
Braintree
EVO Payments
Ethoca
Intuit Field Service Management
PayPal
Shopify
Stripe
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

$18.50 per alert
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verdivo

Company Location

United States

Company Website

verdivo.io

Company Facts

Organization Name

Fi911

Date Founded

2011

Company Website

fi911.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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