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What is Verdivo?

Verdivo is a cutting-edge platform that utilizes artificial intelligence to optimize chargeback management for e-commerce and subscription-based businesses, automating the processes of prevention, analysis, and response to payment disputes within their payment ecosystems. It oversees the entire chargeback journey, from real-time alert monitoring to automatically generating evidence and submitting representments, significantly reducing the manual workload associated with dispute resolution. By directly integrating with payment processors such as Shopify and Stripe, Verdivo guarantees a seamless flow of transaction data, enabling the formulation of AI-driven responses tailored to issuer behaviors and various merchant sectors. The platform’s ability to continuously learn from historical disputes enhances its capacity to boost win rates and adapt to evolving fraud trends, while its alert functionalities—such as RDR, CDRN, and Ethoca—allow merchants to proactively tackle fraudulent transactions before they escalate into chargebacks. Furthermore, Verdivo provides extensive analytics dashboards that highlight recovery metrics, BIN analysis, and performance insights, empowering teams to evaluate risk and return on investment in real time. This comprehensive approach not only safeguards merchants against potential losses but also furnishes them with essential tools for making well-informed decisions, ultimately fostering a more resilient business environment. In doing so, Verdivo positions itself as an indispensable ally for merchants navigating the complexities of chargeback management.

What is Merchanto?

Achieve optimal chargeback deflection effortlessly. Bid farewell to chargebacks with our integrated approach that unites merchants and issuers. Merchanto serves as a comprehensive, all-in-one solution designed to eradicate chargebacks entirely. As a recognized partner of Visa and MasterCard, Merchanto links you to a vast network encompassing over 99% of their issuers worldwide. We enable the instantaneous exchange of dispute data, transaction specifics, and other vital information between retailers and financial institutions. Our platform, backed by a multitude of global issuers, provides proactive pre-dispute solutions that prevent chargebacks before they even arise. Take action today to safeguard your merchant account for the long haul while enjoying peace of mind in your transactions.

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Media

No images available

Integrations Supported

Ethoca
Shopify
Stripe
Authorize.Net
Braintree
PayPal
Paysafe
Rapyd
Slack
Visa Intelligent Commerce
Zendesk

Integrations Supported

Ethoca
Shopify
Stripe
Authorize.Net
Braintree
PayPal
Paysafe
Rapyd
Slack
Visa Intelligent Commerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$18.50 per alert
Free Trial Offered?
Free Version

Pricing Information

$32
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verdivo

Company Location

United States

Company Website

verdivo.io

Company Facts

Organization Name

Merchanto

Date Founded

2022

Company Location

Latvia

Company Website

merchanto.org

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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