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What is Verdivo?

Verdivo is a cutting-edge platform that utilizes artificial intelligence to optimize chargeback management for e-commerce and subscription-based businesses, automating the processes of prevention, analysis, and response to payment disputes within their payment ecosystems. It oversees the entire chargeback journey, from real-time alert monitoring to automatically generating evidence and submitting representments, significantly reducing the manual workload associated with dispute resolution. By directly integrating with payment processors such as Shopify and Stripe, Verdivo guarantees a seamless flow of transaction data, enabling the formulation of AI-driven responses tailored to issuer behaviors and various merchant sectors. The platform’s ability to continuously learn from historical disputes enhances its capacity to boost win rates and adapt to evolving fraud trends, while its alert functionalities—such as RDR, CDRN, and Ethoca—allow merchants to proactively tackle fraudulent transactions before they escalate into chargebacks. Furthermore, Verdivo provides extensive analytics dashboards that highlight recovery metrics, BIN analysis, and performance insights, empowering teams to evaluate risk and return on investment in real time. This comprehensive approach not only safeguards merchants against potential losses but also furnishes them with essential tools for making well-informed decisions, ultimately fostering a more resilient business environment. In doing so, Verdivo positions itself as an indispensable ally for merchants navigating the complexities of chargeback management.

What is NMI Merchant Central?

NMI Merchant Central serves as a holistic platform for underwriting and merchant services, designed to streamline the entire lifecycle of merchants from initial lead generation and onboarding to continuous portfolio management, risk evaluation, and residual oversight. By leveraging automated workflows, this solution enables independent sales organizations, banks, and payment software providers to quickly underwrite and onboard merchants within minutes, effectively reducing friction and expediting the approval process. The platform boasts a portfolio-management feature that allows for the monitoring of merchants, management of residual payouts, and creation of processor-agnostic reports; it also includes tools for lead and sales funnel management to boost conversion rates, alongside integrated risk and compliance checks through automated data collection and real-time monitoring, thereby minimizing merchant abandonment and churn. Aimed at enhancing operational efficiency, MRM provides organizations with a consolidated dashboard to manage merchant information, transaction details (such as volume, chargebacks, and deposits), and residuals, while automating various previously manual tasks. Furthermore, this versatile solution is built to evolve alongside businesses, ensuring they stay competitive in an ever-changing market landscape, thus facilitating sustained growth and adaptability.

Media

Media

Integrations Supported

Authorize.Net
Ethoca
Shopify
Stripe

Integrations Supported

Fiserv
Merchant Relationship Management by NMI
NMI Payments
Paysafe
Priority Software
ServiceNomad
TSYS
Worldpay

API Availability

API Availability

Pricing Information

$18.50 per alert

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Verdivo

Company Location

United States

Company Website

verdivo.io

Company Facts

Organization Name

NMI

Date Founded

2001

Company Location

United States

Company Website

www.nmi.com/products/merchant-relationship-management/merchant-central/

Categories and Features

Chargeback Management

Not specified

Categories and Features

Merchant Management

Not specified

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