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What is Verdivo?

Verdivo is a cutting-edge platform that utilizes artificial intelligence to optimize chargeback management for e-commerce and subscription-based businesses, automating the processes of prevention, analysis, and response to payment disputes within their payment ecosystems. It oversees the entire chargeback journey, from real-time alert monitoring to automatically generating evidence and submitting representments, significantly reducing the manual workload associated with dispute resolution. By directly integrating with payment processors such as Shopify and Stripe, Verdivo guarantees a seamless flow of transaction data, enabling the formulation of AI-driven responses tailored to issuer behaviors and various merchant sectors. The platform’s ability to continuously learn from historical disputes enhances its capacity to boost win rates and adapt to evolving fraud trends, while its alert functionalities—such as RDR, CDRN, and Ethoca—allow merchants to proactively tackle fraudulent transactions before they escalate into chargebacks. Furthermore, Verdivo provides extensive analytics dashboards that highlight recovery metrics, BIN analysis, and performance insights, empowering teams to evaluate risk and return on investment in real time. This comprehensive approach not only safeguards merchants against potential losses but also furnishes them with essential tools for making well-informed decisions, ultimately fostering a more resilient business environment. In doing so, Verdivo positions itself as an indispensable ally for merchants navigating the complexities of chargeback management.

What is Quavo?

Managing fraud and disputes can be more efficient with innovative solutions. Quavo's Disputes service integrates cutting-edge software, human expertise, and AI technology to streamline your fraud or dispute resolution processes. By utilizing Quavo, you can break free from the constraints of regulatory deadlines and cumbersome manual procedures. This platform empowers financial institutions and Fintech companies to minimize losses, maintain compliance, and provide immediate solutions, all while significantly lowering operational costs. It's time to embrace automation for the future, so seize the opportunity to enhance your fraud and dispute management systems today. Quavo's Disputes as a Service offers the perfect blend of automation, AI capabilities, human intelligence, and traditional workflows. Additionally, Quavo's team meticulously reviews extensive regulatory bulletins to ensure the software is always updated with the latest information, allowing your team to focus on achieving their strategic business objectives without the distraction of regulatory complexities. This comprehensive approach ensures that you stay ahead in a rapidly evolving financial landscape.

Media

Media

Integrations Supported

Ethoca
Authorize.Net
Shopify
Stripe

Integrations Supported

Ethoca
Alkami Digital Banking Platform
Fiserv
Lob
Pega CRM
TSYS
VERIFi

API Availability

API Availability

Pricing Information

$18.50 per alert

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Verdivo

Company Location

United States

Company Website

verdivo.io

Company Facts

Organization Name

Quavo

Date Founded

2015

Company Location

United States

Company Website

www.quavo.com

Categories and Features

Chargeback Management

Not specified

Categories and Features

Chargeback Management

For Banks / Issuers
Fraud Detection

Fraud Detection

Not specified

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