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What is VeriChannel?

VeriChannel is a robust and secure platform designed to help organizations create smooth and consistent customer experiences across various channels, including websites, mobile devices, kiosks, and ATMs. The system is accessible to both customers and staff on devices of varying sizes and resolutions, featuring fully responsive user interfaces that enhance usability. As a dependable and scalable solution, VeriChannel integrates seamlessly with existing IT infrastructures, facilitating secure connections with different applications. Its pre-configured architecture and ready-to-implement solutions make it possible to utilize the platform across all channels, significantly lowering costs related to application development and maintenance. Additionally, VeriChannel empowers organizations to modernize legacy systems without the need for complete redesigns, enabling the integration of content, data, and functionality into fresh presentation layers or customer experiences. This capability ensures that businesses can keep pace with evolving technology while maximizing the value of their existing resources.

What is Backbase?

Backbase has unveiled a cutting-edge Engagement Banking Platform designed to gradually modernize core customer interactions and transform business operations with a strong emphasis on enhancing the customer experience. This powerful solution allows banks to break free from antiquated IT structures by enabling a phased approach to replacing or removing disjointed legacy systems, which paves the way for a modern architecture that significantly boosts customer engagement. Consequently, financial institutions can prioritize essential customer journeys across all interaction points, breaking down silos and providing both customers and front-line staff with the necessary resources to excel in an ever-evolving banking environment. This shift not only improves customer satisfaction but also optimizes operations, leading to a more streamlined and effective service delivery process. Ultimately, by adopting this innovative platform, banks can position themselves for future success in a competitive landscape.

Media

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Media

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
Shake
Unblu

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
Shake
Unblu

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VeriPark

Date Founded

1998

Company Location

United Kingdom

Company Website

www.veripark.com/products/verichannel

Company Facts

Organization Name

Backbase

Date Founded

2003

Company Location

Netherlands

Company Website

www.backbase.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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