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What is Verifast?

Verifast AI presents a groundbreaking platform tailored for AI agents, specifically crafted to help eCommerce and direct-to-consumer brands enhance their sales, optimize customer support, and acquire valuable insights about their customers. Our instantly deployable AI chatbots eliminate the need for programming or flow design, adapting to each customer interaction in real time for a personalized experience. Combining sales and support into a single chatbot, users can access this multifunctional tool on their website, WhatsApp, or any other communication platform of choice. This adaptable solution enables you to capture potential leads, respond to customer queries, and guide shoppers throughout their purchase journey. Key features include: – Instantaneous product recommendations and personalized shopping assistance – Smart prompts during checkout to reduce cart abandonment rates – Automated responses for order tracking, returns processing, and cancellation management – Tailorable communication styles, user interfaces, and bot behaviors that reflect your brand's identity – Lead synchronization along with an analytics dashboard to track customer interactions and assess sales impact. The platform supports over 125 languages and seamlessly integrates with Shopify, CRMs, logistics services, and various marketing tools. For those eager to delve deeper into its functionalities, a complimentary 7-day trial is offered, allowing potential users to experience its benefits firsthand.

What is Alhena?

Alhena AI is a comprehensive AI chatbot and shopping assistant platform designed to enhance eCommerce customer service and drive sales growth. The platform uses AI to recommend products, automate customer support tasks such as order tracking and returns, and provide real-time, personalized shopping guidance. By integrating with major eCommerce platforms like Shopify, WooCommerce, and Salesforce, Alhena AI ensures a seamless experience for both customers and businesses. With the ability to analyze customer data and optimize interactions, Alhena AI helps businesses improve customer satisfaction, increase conversions, and streamline support workflows. Its advanced analytics capabilities also provide actionable insights, enabling businesses to refine their product offerings and enhance overall performance.

Media

Media

Integrations Supported

Salesforce
Shopify
WooCommerce
Zendesk
BigCommerce
Confluence
Discord
Facebook Messenger
GPT-4
Gladly
Gorgias
HubSpot CRM
Intercom
Microsoft Outlook
Notion
Odoo
Pipedrive
Shiprocket
Slack
Zoho CRM

Integrations Supported

Salesforce
Shopify
WooCommerce
Zendesk
BigCommerce
Confluence
Discord
Facebook Messenger
GPT-4
Gladly
Gorgias
HubSpot CRM
Intercom
Microsoft Outlook
Notion
Odoo
Pipedrive
Shiprocket
Slack
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verifast AI

Date Founded

2023

Company Location

India

Company Website

verifast.ai/

Company Facts

Organization Name

Alhena.ai

Date Founded

2022

Company Location

United States

Company Website

alhena.ai/

Categories and Features

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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