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What is Verifi?

Verifi distinguishes itself as an innovative and reliable partner, dedicated to crafting simple solutions that deliver substantial advantages for contemporary sellers, issuers, and acquirers. Our approach emphasizes close collaboration with partners to offer flexible solutions tailored to the unique needs of each business. Sellers are equipped to effectively handle refunds and cancellations for legitimate transactions as well as confirmed fraudulent cases, which helps to avert potential disputes. Our experienced team at Verifi expertly manages all elements of dispute resolution, aiming to boost success rates and recover revenue lost due to disputes. Cardholders benefit from the ability to access detailed information about sellers and transactions, allowing them to confirm their purchases with ease. By enhancing the cardholder experience with rich information available through online and mobile banking platforms, we ensure a more seamless process. Furthermore, our automated system provides real-time resolutions for pre-disputes according to the parameters established by sellers, significantly improving the cardholder experience with prompt and definitive results. Issuers already directing dispute traffic are effortlessly linked to sellers worldwide, creating a more streamlined ecosystem. As we persist in our commitment to innovation, we remain focused on generating value and enhancing interactions among all participants involved in the process. Our ongoing efforts aim to further simplify and optimize every aspect of transaction management for all stakeholders.

What is Concourse - Disputes?

Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.

Media

Media

Integrations Supported

Amiko
Chargebackhit
MidMetrics
Midigator
NOTO 360
PAYARC

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Verifi

Date Founded

2005

Company Location

United States

Company Website

www.verifi.com

Company Facts

Organization Name

BHMI

Date Founded

1986

Company Location

United States

Company Website

www.bhmi.com/concourse-disputes/

Categories and Features

Categories and Features

Chargeback Management

For Banks / Issuers

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