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What is Verint Community?

Verint Community offers a platform driven by user engagement for social commerce, fostering opportunities via customer collaboration. This comprehensive and customizable platform empowers businesses to boost their sales through the creation of vibrant online communities. With robust forum features, the platform enhances social interactions and equips companies with valuable customer insights, enabling them to make informed, data-driven decisions. Engaging actively in these forums cultivates brand loyalty and supports organic conversions by facilitating genuine experiences and interactions. Verint Community is designed with all the essential tools and features to thrive in a social-commerce landscape. Furthermore, the visual customization options for discussion and Q&A forums ensure a user-friendly experience tailored to each company's needs. Ultimately, these forums serve not only as venues for interaction but also as critical pillars for building your company's reputation through effective customer support and engagement.

What is Open Social?

Open Social serves as a dynamic platform for community engagement, designed specifically for groups aiming to generate meaningful impact through interaction, activation, or recruitment efforts. Utilizing the robust open-source Drupal technology, Open Social enables organizations to develop a centralized online space for their members, fostering communication, group dynamics, content sharing, event planning, and social connectivity, thereby allowing for the effortless exchange of ideas, experiences, and knowledge. A community transcends mere physical proximity; it consists of individuals who unite over a common identity, interest, passion, project, or mission. Specializing in the development of engaging online community platforms, Open Social customizes each solution to align with the distinct requirements of every organization, ensuring that we effectively support your members' needs while facilitating the achievement of collective objectives. Recognizing that these needs and aspirations vary significantly among organizations, we tailor our approach based on the specific nature of each community. This adaptability allows us to optimize engagement and foster a sense of belonging among members.

Media

Media

Integrations Supported

COZYROC SSIS+ Suite
Kova
Microsoft SharePoint
Sitecore
Symphony
Unblu
iVision Plus

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$0 per month
No setup fee 1-500 users

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

www.verint.com/engagement-channels/verint-community/use-case-social-commerce-platform/

Company Facts

Organization Name

Open Social

Company Location

Netherlands

Company Website

www.getopensocial.com

Categories and Features

Community

Not specified

Social Commerce

Not specified

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management

Employee Communication Tools

Activity / News Feed
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Social Networking

Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
User Profiles

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