Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Kubit Reviews & Ratings
    33 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    863 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,362 Ratings
    Company Website
  • icCube Reviews & Ratings
    30 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,975 Ratings
    Company Website
  • Riddle Quiz Maker Reviews & Ratings
    96 Ratings
    Company Website
  • Exclaimer Reviews & Ratings
    2,181 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,140 Ratings
    Company Website
  • Kevel Reviews & Ratings
    96 Ratings
    Company Website
  • Constant Contact Reviews & Ratings
    7,894 Ratings

What is Verint Digital Behavior Analytics?

Customer session replays are essential for capturing key interaction metrics such as mouse movements, touch gestures, clicks, and form submissions. By analyzing these specific actions, companies can significantly improve their customer experience (CX) by relying on genuine behaviors demonstrated in online environments. Feedback from customers is often insufficient on its own, as gleaning actionable insights from ambiguous remarks can be a daunting task, and making effective adjustments can be even more challenging. Verint Digital Behavior Analytics embodies the principle that "seeing is believing," as it unifies customer feedback with session replays to provide immediate insight and a thorough understanding of the customer journey. By correlating these replays with key performance indicators (KPIs), organizations can examine actual customer interactions, quickly pinpoint areas of frustration, and rectify problems that negatively impact digital experiences and conversion rates. This integration of qualitative and quantitative data not only empowers businesses to make well-informed choices but also fosters an environment where overall customer satisfaction can flourish. Ultimately, leveraging both feedback and replays transforms the approach to enhancing user experiences.

What is Insignal?

Enhance your understanding of your audience by analyzing their clicking and scrolling patterns on your website. Leverage our user-friendly tools to improve the overall experience and turn casual visitors into repeat customers. Have you ever wondered why users leave your site? The Conversion Funnel feature will help reveal those critical insights. By reviewing user interactions, you can adjust your offerings to align more closely with their preferences. Our platform records every action, such as mouse movements, keystrokes, clicks, and scrolling activities. With the support of machine learning, you can visualize the areas where users are focused and determine which parts of your site captivate their interest. This information is essential for pinpointing where users lose interest and exit your site. Monitor even the smallest aspects of user behavior using our detailed real-time analytics, which tracks the most subtle interactions. Additionally, collect and utilize feedback like never before, allowing you to rapidly convert your audience into paying customers. By consistently refining your approach based on user feedback, you can cultivate a more dynamic and impactful online experience while fostering a stronger connection with your audience.

Media

No images available

Media

Integrations Supported

Google Tag Manager
Joomla!
Magento
Shopify
Squarespace
Webflow
WooCommerce
WordPress

Integrations Supported

Google Tag Manager
Joomla!
Magento
Shopify
Squarespace
Webflow
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$14 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

www.verint.com/voice-of-the-customer/digital-behavior-analytics/

Company Facts

Organization Name

Insignal

Date Founded

2020

Company Location

United States

Company Website

insignal.co

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Popular Alternatives

Popular Alternatives

Qualaroo Reviews & Ratings

Qualaroo

ProProfs