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What is Verint Social?

Customers anticipate receiving a prompt reply when they interact with your brand on social media platforms, but it’s crucial that this response is not only timely but also effectively addresses their concerns, ensuring their satisfaction. Verint Social empowers your brand to provide exceptional social service across all leading platforms through tailored interactions, intelligent automation, and valuable insights. Our sophisticated, rules-driven routing system and prioritization engines guarantee that pertinent conversations are allocated based on customer identity, comprehensive conversational context, and a fully personalized workflow, thus upholding your service excellence. Uniquely, Verint Social offers the capability to seamlessly merge bot-driven automation with human-assisted services within the same dialogue. This integration is made possible by smooth transitions between automated and human responses, ultimately enhancing overall operational efficiency and customer experience. The result is a more cohesive and effective approach to customer engagement on social media.

What is Postly?

AI-driven social media scheduling tool. In today's digital landscape, having a robust social media presence is essential for any business aiming for growth and wider recognition. However, managing these platforms can be labor-intensive and demands ongoing commitment. What if there was a way to streamline this process and enhance your marketing strategy significantly? Introducing Postly! Postly is your comprehensive social media management solution that simplifies the complexities of online marketing. With Postly, you can eliminate the hassle of juggling multiple applications and reduce the time spent on social media, all while achieving impressive outcomes for your business. Envision a tool designed to assist you not only in creating content but also in designing visuals, scheduling posts, and fostering lively interactions that convert. That is the promise of Postly. It effortlessly combines a variety of marketing functionalities, including an AI Writer, Blog Writer, Ad Copywriter, AI Art generator, Image and Video Editing tools, Link Shortener, Hashtags Generator, and Bulk Uploader, unlocking endless opportunities for your brand's online engagement and success. Plus, with its user-friendly interface, you can navigate effortlessly through its features, making digital marketing not just effective, but also enjoyable.

Media

No images available

Media

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Google Business Profile
Google Drive
Pexels
Pinterest
Reddit
Telegram
TikTok
WordPress
YouTube

Integrations Supported

Facebook
Instagram
LinkedIn
X (Twitter)
Google Business Profile
Google Drive
Pexels
Pinterest
Reddit
Telegram
TikTok
WordPress
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

verint.com

Company Facts

Organization Name

Postly Technologies, Inc.

Date Founded

2022

Company Location

United States

Company Website

postly.ai/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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