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What is Verint Text Analytics?

Unstructured information, including emails, chat messages, and phone notes, can be leveraged to derive valuable insights that enhance your customer experience (CX). By utilizing multichannel analytics, you can gain deeper insights into customers who interact through various platforms. These multichannel customers necessitate a holistic approach to employee and customer analytics across different channels. While voice communication continues to be significant, there is a noticeable shift as consumers increasingly prefer digital avenues such as chat, email, and social media. Incorporating Text Analytics provides a comprehensive evaluation of your customer engagement strategy, ensuring that no aspect is overlooked. This integration ultimately empowers businesses to make data-driven decisions that enhance interactions and foster loyalty.

What is Tackle Ai?

Effortlessly capture, analyze, and identify not only different types of documents but also the vital business information contained within them through automated techniques. Tackle Ai adeptly manages both structured and unstructured documents, along with intricate images, thereby removing the necessity for human intervention. This groundbreaking solution enables organizations to gain a more profound and insightful understanding of their data while significantly reducing labor costs and expenses associated with document management. Tasks that once required hours or even days to complete can now be finished in just seconds, all at a significantly lower cost than traditional methods. It automatically identifies essential information, comprehends the context surrounding that information, and distinguishes between various document types. Operating at remarkable speed, the system can process 10,000 documents almost instantaneously and does not require any additional training for staff on new software systems. Moreover, it effectively caters to a diverse array of client requirements, including features like automatic redaction, data extraction, and auto-filing, rendering it an essential resource for any organization. By harnessing its cutting-edge capabilities, Tackle Ai not only optimizes workflows but also drives an increase in overall productivity, allowing businesses to focus more on strategic initiatives. Ultimately, this tool revolutionizes the way companies handle their documentation, paving the way for greater efficiency and growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verint

Date Founded

1994

Company Location

United States

Company Website

www.verint.com/text-analytics/

Company Facts

Organization Name

Tackle Ai

Company Location

United States

Company Website

www.tackleai.com

Categories and Features

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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