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What is Verix?

Verix's decision-making engine empowers business professionals to seamlessly integrate human intuition with artificial intelligence, utilizing a wide array of customer data—encompassing historical, factual, and predictive elements—to develop and execute effective strategies with scientific accuracy. This methodology cultivates a customized customer interaction experience that is notable for its exceptional precision and clarity, leading to remarkable time-to-value outcomes. Initial applications of Tovana have demonstrated impressive results, including a 20% revenue boost linked to improved customer engagement and a stronger brand presence, reflected in increasing sales numbers and reduced turnover rates among healthcare professionals. Tovana is crafted to encourage independence, enabling teams to operate more effectively while minimizing dependence on outside resources. By offering your sales team insights that enhance both transparency and comprehension, you can ensure they are prepared to connect with each healthcare professional using tailored messaging that meets their unique needs, delivered at the most opportune times. This revolutionary capability not only enhances sales interactions but also nurtures enduring customer relationships, ultimately fostering long-term loyalty and business growth. As companies continue to embrace this innovative approach, they can expect sustained improvements in both their operational efficiency and market competitiveness.

What is IBM Sterling Store Engagement?

To efficiently oversee your inventory along with customer and order details, a real-time dashboard that is easy to use and accessible from both sales counters and mobile devices is essential. Tools designed for this purpose not only assist in making recommendations for cross-selling and upselling but also optimize inventory management processes and task coordination, while providing flexible fulfillment options such as curbside pickup, in-store retrieval, and delivery from the store, in addition to managing returns across multiple channels. The IBM Sterling Store Engagement platform equips your staff with the means to offer seamless omnichannel services that encompass fulfillment, inventory management, task oversight, and customer assistance. By enhancing the shopping experience through personalized recommendations, you can stimulate customers to make extra purchases. Moreover, acquiring accurate data on inventory locations and streamlining the picking, packing, and shipping or collection processes is crucial. You also have the ability to monitor and manage employee tasks effectively, allowing for a smooth in-store purchasing and checkout experience that reduces customer wait times. This all-encompassing strategy not only improves operational effectiveness but also leads to a marked increase in customer satisfaction, creating a win-win situation for both the business and its clientele. Ultimately, investing in these systems can transform the retail experience into one that is both efficient and enjoyable for customers.

Media

Media

Integrations Supported

Tovana

Integrations Supported

Tovana

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verix

Date Founded

2007

Company Location

United States

Company Website

www.verix.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/store-engagement

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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Tovana Reviews & Ratings

Tovana

Verix

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