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Ratings and Reviews 1,323 Ratings
What is Verizon Preferred Voice?
Establish and nurture robust relationships with your clients by utilizing our dependable phone service, which provides unlimited nationwide calling, voicemail, caller ID, and numerous other features. In the current business landscape, voice communication has become an essential tool, and our service ensures you enjoy a remarkable 99.9% network reliability. Preferred Voice significantly enhances your communication experience with its array of features designed to improve productivity and encourage collaboration among team members. Adding a third participant to an ongoing call is a breeze, regardless of who initiated the conversation, promoting uninterrupted dialogue. Your Multi-Line phone system not only enhances customer interaction by allowing them to request a callback when lines are busy but also improves overall satisfaction with your service. Furthermore, connecting with colleagues within the Multi-Line system incurs no additional costs, streamlining internal communication. You can efficiently manage incoming calls by using a specific access code, and set up a one-touch dial list for your most frequently contacted numbers. Additionally, you can place calls on hold, ensuring other incoming calls can be received, and transfer any call to another number as necessary, thus optimizing your communication workflow. With such a comprehensive set of features, maintaining connections with clients and colleagues has never been simpler or more efficient, allowing you to focus on what truly matters—growing your business.
What is Community Phone?
Transforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
API Availability
Has API
API Availability
Has API
Pricing Information
$59 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Verizon
Date Founded
1983
Company Location
United States
Company Website
www.verizon.com/business/products/voice-collaboration/voip/business-phone-service-preferred-voice/
Company Facts
Organization Name
Community Phone
Date Founded
2018
Company Location
United States
Company Website
www.communityphone.org/business
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration