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What is Verizon Rapid Response Retainer?

The Rapid Response Retainer provides you with vital knowledge, tools, and insights necessary for effectively preparing for and responding to cyber threats. Its main objective is to lower risk, bolster your security team, and control the costs tied to incident response. By employing strategic foresight, readily available resources, and pre-planned incident management capabilities, it allows you to take a proactive stance on risk management while fine-tuning your remediation methods. Moreover, it helps in mitigating the financial burdens that arise from defending against and recovering from cyber incidents. Our team of experts will assess your current security protocols, identify vulnerabilities, and suggest actionable improvements. You will also have the advantage of a dedicated investigative liaison who will be your consistent contact during any security breach situation. Additionally, having access to our 24/7 incident hotline ensures that you can receive prompt help from our global teams and utilize extensive threat intelligence resources, providing strong support during emergencies. This comprehensive strategy not only enhances your overall security framework but also encourages a culture of ongoing improvement in the management of cyber risks. As a result, your organization can feel more empowered and resilient in the face of evolving cyber threats.

What is OpenText Core MDR?

OpenText Core MDR is a fully managed, always-on security service designed to help organizations stay ahead of fast-moving cyber threats. It combines machine learning, advanced detection technologies, and human expertise to monitor systems around the clock and identify risks that automated tools might overlook. By integrating with hundreds of existing security platforms, the solution centralizes alerts and provides end-to-end visibility across the entire environment. Unlike traditional monitoring tools, MDR includes expert-led analysis, validation of alerts, and actionable guidance for swift remediation. Its co-managed model empowers internal IT teams with insightful context while offloading the heavy analysis to OpenText’s experienced SOC professionals. The service enhances an organization’s security posture by reducing false positives, detecting sophisticated attack patterns, and ensuring rapid containment when incidents occur. Continuous threat intelligence updates help businesses anticipate new tactics used by attackers. MDR also simplifies compliance efforts by maintaining documented response workflows and incident tracking. Organizations benefit from reduced risk exposure, improved operational efficiency, and confidence that threats are being handled proactively. With OpenText Core MDR, security teams gain a strategic partner that strengthens defenses and elevates their long-term resilience.

Media

Media

Integrations Supported

Alert Logic
Autotask PSA
Avanan
Check Point Mobile Access
Cisco Meraki
ConnectWise ScreenConnect
CrowdStrike Falcon
Harmony Mobile
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Email
Sophos UTM
VMware ESXi
VMware NSX
VMware vCenter
vCloud Usage Meter

Integrations Supported

Alert Logic
Autotask PSA
Avanan
Check Point Mobile Access
Cisco Meraki
ConnectWise ScreenConnect
CrowdStrike Falcon
Harmony Mobile
Malwarebytes
Microsoft Defender XDR
Microsoft Defender for Office 365
Omnissa Horizon 8
Secureworks
SentinelOne Singularity
Sophos Email
Sophos UTM
VMware ESXi
VMware NSX
VMware vCenter
vCloud Usage Meter

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/security/incident-response-investigation/rapid-response-retainer/

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Categories and Features

Categories and Features

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