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What is Verizon Rapid Response Retainer?

The Rapid Response Retainer provides you with vital knowledge, tools, and insights necessary for effectively preparing for and responding to cyber threats. Its main objective is to lower risk, bolster your security team, and control the costs tied to incident response. By employing strategic foresight, readily available resources, and pre-planned incident management capabilities, it allows you to take a proactive stance on risk management while fine-tuning your remediation methods. Moreover, it helps in mitigating the financial burdens that arise from defending against and recovering from cyber incidents. Our team of experts will assess your current security protocols, identify vulnerabilities, and suggest actionable improvements. You will also have the advantage of a dedicated investigative liaison who will be your consistent contact during any security breach situation. Additionally, having access to our 24/7 incident hotline ensures that you can receive prompt help from our global teams and utilize extensive threat intelligence resources, providing strong support during emergencies. This comprehensive strategy not only enhances your overall security framework but also encourages a culture of ongoing improvement in the management of cyber risks. As a result, your organization can feel more empowered and resilient in the face of evolving cyber threats.

What is OpenText Managed Detection and Response (MDR)?

OpenText Managed Detection and Response (MDR) is a purpose-built, cloud-native cybersecurity platform designed to help managed service providers (MSPs) deliver advanced protection to small and midsize businesses. Supported by a world-class 24/7/365 security operations center staffed with certified experts and threat hunters, OpenText MDR offers continuous monitoring, rapid incident response, and proactive threat hunting. The platform integrates seamlessly with over 500 third-party security tools, delivering a unified security management console that provides comprehensive visibility across endpoints, networks, and cloud workloads. It incorporates automated security orchestration, automation, and response (SOAR) alongside security information and event management (SIEM) to streamline threat detection, prioritization, containment, and remediation workflows in near real-time. OpenText MDR leverages global threat intelligence aggregated from more than 35 sources to enhance detection capabilities and reduce false positives. The solution includes integrated vulnerability management and advanced antivirus capabilities with script-based threat detection to guard against sophisticated attacks. Flexible subscription pricing with no minimum contracts allows organizations to adopt and scale the solution as needed. Deployment is simplified with no hardware or on-premises infrastructure requirements, reducing IT complexity and costs. OpenText MDR also offers simplified ticketing and vulnerability management workflows that enhance operational efficiency across security environments. This scalable, comprehensive platform equips MSPs to protect SMB clients effectively while minimizing risk and response times.

Media

Media

Integrations Supported

Verizon Network Detection and Response

Integrations Supported

Verizon Network Detection and Response

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/security/incident-response-investigation/rapid-response-retainer/

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.webroot.com/us/en/business/products/managed-detection-and-response

Categories and Features

Categories and Features

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