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What is Verizon Real Time Response System?

Inaccurate or insufficient information can greatly hinder the effectiveness of public safety efforts. This challenge often stems from data being trapped within different departments and solutions, which makes the situation worse. The Verizon Real-Time Response System offers a holistic view of a city's status at any given time. As a crucial part of our Safe City initiative and Smart Communities portfolio, this system is designed to work seamlessly with other public safety tools from various vendors. By fostering collaboration among agencies, the Real-Time Response System enhances situational awareness and facilitates informed decision-making through the detection of potential threats by merging a range of technologies. Engineered to be compliant with Criminal Justice Information (CJI) standards, this system aggregates extensive data from numerous sources, such as computer-aided dispatch, video surveillance, records management systems, and external databases. Furthermore, the comprehensive integration provided by the Real-Time Response System not only leads to a more effective emergency response but also contributes to an overall safer community, showcasing the importance of inter-agency cooperation in addressing public safety challenges.

What is RequestPro?

RequestPro provides a powerful platform for managing public records requests, significantly reducing the administrative burden tied to the influx of Freedom of Information Act (FOIA) and Public Records Act (PRA) inquiries. The system allows users to handle requests that come through various channels, including email, mail, fax, phone, or voicemail, ensuring flexibility in communication. It incorporates predictive coding technology to recommend related past requests and suitable terminology, aiding users in crafting accurate responses. Agencies can personalize their public portals to showcase their individual branding and visual identity. Requesters enjoy the ability to search for information effortlessly, receive instant status updates online, and access a section for frequently asked questions. The platform also prioritizes data protection by enabling users to redact sensitive words, phrases, names, or any personally identifiable information from documents before sharing. Additionally, agencies have the option to create customized lists of exempted and protected information, which streamlines the request processing workflow. Effective communication regarding requests can be facilitated, tracked, and managed among different departments and staff, fostering improved efficiency and collaboration in the management of public records. This all-encompassing solution not only revolutionizes how agencies respond to public records requests but also enhances the transparency and accessibility of information for the public. Ultimately, RequestPro stands out as an essential tool for modern public records management.

Media

Media

Integrations Supported

Verizon Connected Smart Cities & Communities

Integrations Supported

Verizon Connected Smart Cities & Communities

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/internet-of-things/connected-smart-cities-communities/real-time-response-system/

Company Facts

Organization Name

RequestPro

Company Location

United States

Company Website

prarequests.com/features/

Categories and Features

Categories and Features

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